Customer Service BDC Representative
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Job Location:
Amherst, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
WHO WE ARE:
We seek to be the best in market dealership. Positive energy and a friendly atmosphere supports exceptional earnings. Premier is driven to develop amazing people earn customer loyalty and deliver operational excellence. These pillars are the foundation of our company.
THE ROLE:
The Customer Service Representative (BDC) is responsible for customer communications toward specific objective achievement. This position often leads to additional opportunity.
WHAT YOULL BE DOING:
- Nurture a culture of excellence serving customer and team member experiences
- Execute inbound and outbound communications to generate appointments
- Execute inbound and outbound communications to support customer satisfaction and loyalty
- Execute problem resolution skills to realize excellence in all facets of the business.
- Report progress challenges options and solutions to assure outstanding results.
WHAT WERE LOOKING FOR:
- Proven record of success in customer service
- Success working in a team environment having apositive attitude an able to take direction
- Exceptional communication skills
- Reliable organized flexible work/life balance
- Impeccable character to lead communicate and influence amazing customer experiences
ITS A PLUS IF YOU HAVE:
- Recognitionof achievement
- Brand experience
- Customer Service Experience
YOU MUST BE ABLE TO:
- Extensive sitting climbing stairs lifting (<25 pounds) multi-tasking and personal interaction
- Efficient use of software and technology
- Work a flexible schedule
- Self-manage
WHY JOIN US
- Competitive base bonus and benefits reward career success
- Privately held experienced ownership encourages true excellence
- We empower autonomous success
At Premier Toyota of Amherst we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sexual orientation gender identity national origin disability or veteran status.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Premier Toyota is hiring and we want to talk to you! You are invited to help develop a better way to buy, service and sell cars. We are maniacs about this missi...
