Workplace Support Specialist

Who are we

TRACQS is a leadingCommunity Development Program(CDP) provider that delivers quality pre and post-employment and training services to both Indigenous and non-Indigenous Australians across the Western Tablelands of Far North Queensland.

We acknowledge and embrace the diversity the region provides with its major labour markets ranging from harvest trails to tourism. Along with cultural considerations this diversity requires a multi-faceted team approach to ensure that employment and business opportunities are identified and created.

We believe in providing meaningful training and finding fulfilling jobs to help empower communities to achieve their potential.

What will you be doing

As part of the TRACQS team you will engage with and empower individuals to achieve sustainable employment by:

• Provide quality Employment Placement Support (EPS) to our participants placed into employment.
• Coach/Mentor job seekers to stay in employment for 52 weeks
• Ensure all required information is accurately recorded within the relevant databases
• Adhere to the TRACQS procedures and policies & NIAAs Guidelines.
• Support to establish TRACQS as the provider of choice throughout the Region
• Contact employers directly using both existing databases and via cold calling to create vacancies and employment opportunities for job seekers.
• Meet with job seekers when attending their monthly appointments to promote vacancies

Who are you

Skills and experience we are looking for include:

• Previous experience in working with Job Seekers & Indigenous communities will be highly regarded
• Knowledge and understanding of Aboriginal and Torres Strait Islander protocol and culture.
• Knowledge of the local area labour market
• Experience in Sales and Marketing would be highly regarded.
• Technology literate including sound skills in using Windows-based software Internet and Email.
• Highly effective well-organised administration and record keeping skills
• Ability to manage time set priorities and achieve outcomes in a demanding environment
• Current drivers licence.

A valid Police Check and Working with Children Check are mandatory requirements prior to commencement of employment. Successful candidates must set up a myGovID in order to access Government data aligned to role.

How do I join the team

If you are interested in empowering communities to achiever their potential then clickApply!

If you need any adjustments to participate in our recruitment process please let us know in your please contact us directly at to advise your adjustment requirements.

TRACQS is an EEO employer and we value cultural diversity within our and Torres Strait Islanders are strongly encouraged to apply. TRACQS is a Child Safe Organisation committed to child safety and wellbeing.