Service Manager

Williston, ND - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

No matter the role everyone at a MidCentral company brings it. EVERY. DAY.
Our smart gritty team supports challenges and motivates each other to think hard and work harder
from our headquarters in OKC to our field offices in Colorado North Dakota Oklahoma Pennsylvania
Texas and Utah. Whether its asset management field services Assembly Maintenance & Overhaul (AMO)
MidCentral and PowerStreams scalable data-driven solutions reduce costs and increase productivity for
our customers. We shorten timelines. We increase uptime. And we push the energy industry forward.
Got what it takes to join us Bring it.
Position Summary:
The Service Manager is responsible for overseeing all aspects of service operations for mobile power
generation equipment including installation maintenance troubleshooting and repair. This role ensures
service quality technician performance customer satisfaction and compliance with safety and regulatory
standards.
Essential Functions:
ï Lead and manage service operations for mobile/temporary power systems across customer sites and
internal projects
ï Supervise schedule and support field service technicians to ensure timely high-quality service delivery
ï Oversee equipment commissioning diagnostics repairs and preventive maintenance of mobile
generators and related components
ï Serve as the technical escalation point for complex field issues supporting root cause analysis and
resolution
ï Ensure compliance with safety protocols industry regulations and environmental standards
ï Coordinate parts inventory maintenance schedules and service documentation
ï Maintain customer relationships by responding to service needs and ensuring satisfaction
ï Track service and performance metrics reporting regularly to leadership
ï Coach and mentor employee development
ï Support business development by identifying upsell opportunities and contributing to service proposals
or contracts
ï Ability to travel to job sites as needed
Non-Essential Functions:
ï Other duties as assigned
Knowledge Skills and Abilities (KSAs) for Position:
An employee in this class must have the following knowledge skills and abilities upon application:
Knowledge
ï Policies practices and procedures of PowerStream Dynamics/MidCentral Energy
ï Adhere to Health Safety and Environmental (HSE) procedures and guidelines as well as safety
practices in the industry
ï Policies practices and procedures of safety practices associated with product assembly and
disassembly
ï Principles of customer service
January 2026
A MidCentral Company
ï Mobile generation and control systems
ï Technical understanding of mechanics and machinery
ï Identify and demonstrate proper use of all tools associated with assigned jobs
Skills
ï Public speaking
ï Strong math skills
ï Excellent interpersonal and communication skills
ï Excellent organizational skills and time management
ï Excellent conflict resolution skills
ï Product Knowledge
ï Basic computer knowledge
ï Attention to detail
ï Leadership skills
ï Analytical and problem-solving skills
Abilities
ï Practice and foster safe work methods identify workplace hazards and use appropriate safety
equipment
ï Establish and maintain effective working relationships with staff professional colleagues and the public
ï Multitask and prioritize effectively in a fast-paced environment
ï Work a flexible schedule which may include evenings and/or weekends and holidays and during
emergency situations such as inclement weather
ï Respond to emergency situations
ï Mentorship of employees
ï Identify processes and streamline inefficiencies
Physical Demands
ï Required to walk sit and stand for long periods of time
ï Push lift and carry up to 50 lbs
ï Bend stoop kneel and move intermittently throughout the day
ï May be exposed to fumes odors dust moving mechanical parts and vehicles
ï Exposure to extreme weather conditions such as heat cold rain snow and ice
ï Exposure to potentially hazardous areas such as oil rigs construction sites and heavy machinery
Minimum Education Requirements:
Technical degree or certification in electrical system power generation or closely related field
Minimum Experience:
Five (5) years of power generation service or field operations at least two (2) of which were in a
supervisory role
OR equivalent combination of education and experience to successfully perform the duties of the job
Other:
This position is safety sensitive. It is subject to pre-employment and/or periodic background checks motor
vehicle records (MVR) and drug testing.