Billing Support Specialist
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Job Location:
Scottsdale, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Company Details
Berkley Aspire is passionate about making excess and surplus lines business easy to transact. We differentiate ourselves by continually innovating to bring market-leading technology and services to our agents and their clients.
From direct bill with installments to not requiringrenewal applications for 80% of our small business policies we focus on making it easy expeditious and efficient for agents and consumers.
Berkley Aspire writes from small minimum premium policies to accounts over six figures. We offer General Liability Property Inland Marine andExcess policies through Berkley appointed agenciesin 49 states.
Benefit Highlights
Aspire offers Medical Dental and Vision coverage. Our onsite Scottsdale AZ Wellness Center and companywide Employee Assistance Program are free to employees and are here to support your overall well-being. Our flexible work schedule with a work-from-home day means you can balance work and life like a pro.
Our Health Savings Accounts have automatic company contributions if you sign up and we offer Flexible Spending Accounts STD LTD life insurance policies and more. Plus we offer a 401(k) program profit-sharing program and stock purchase plan investing in your future has never been so rewarding.
Weve got you covered with competitive paid time off paid sick time and 12 weeks of paid parental leave. Plus you get paid holidays a floating holiday and paid volunteer time because giving back to the community is important to us at Aspire!
Come grow with us! Level up with company sponsored conferences tuition assistance and industry-related education and exams. We have many internal promotional growth opportunities because we believe in growing together.
We believe in working hard and playing hard. We embrace team building and are enthusiastic about sponsoring fun activities inside and outside of the office. Our Plum Benefits program gives you cost-free access to thousands of exclusive travel and entertainment discounts its like a VIP pass to fun.
Responsibilities
Under moderate supervision reconcile insureds accounts and discrepancies and assist team in resolving matters pertinent to the processing and recovery of insureds balances. This position will be assessed based on customer focus productivity accuracy and thoroughness and ability to learn and apply new skills.
- Serve as first point of contact and resolution via phone and email for customer billing questions
- Day to day processing of billing reports and financial handling including but not limited to applying lockbox payments manual payment application generating refunds reviewing and applying suspended cash transferring funds and investigating failed payment transactions etc.
- Foundational support of billing needs and inquiries from internal business partners
- Collaborate with Underwriting and Finance teams to recommend updates and process optimizations to increase quality and efficiency of billing function
- Special projects as needed
Qualifications
- High school education or equivalent and one to two years insurance experience preferred
- 1-3 years of billing and financial transaction processing experience required
- Insurance industry experience preferred
- Proficiency in Microsoft Word and Excel and typing of a minimum of 50 words per minute are required
- Ability to understand priorities and meet deadlines
- Strong customer service proficiency requiring high levels of collaboration and partnership
- Exceptional verbal and written communication skills your communication style is flexible to the situation you communicate clearly concisely and with a purpose
- Well organized and able to work independently
- Strong attention to detail
Additional Company Details
While performing the duties of this job the employee is typically required to sit and talk or listen. The employee is infrequently required to stand; walk; reach with hands and arms and stoop kneel crouch or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job typically include close vision occasional use of depth perception infrequent need for distance vision color vision and ability to adjust focus.
The noise level in the work environment is usually moderate.
Most functions of this position are completed while sitting at ones desk and working on a computer.
Sponsorship Details
Required Experience:
IC
Key Skills
- Medical Collection
- Accounts Receivable
- Athenahealth
- ICD-10
- Medical Coding
- 10 Key Calculator
- Detailing
- ICD-9
- Medical Billing
- Microsoft Excel
- CPT Coding
- Medicare
About Company
Berkley is a leader in commercial lines insurance, with over 60+ specialized businesses - each with deep expertise in an industry, product, or regional niche.
