Account Manager SME Spain

Were on a mission to become the go-to destination for students across Europe to find a trusted home away from home. We make every move simple and seamless so students can focus on what really matters: studying exploring and growing in their new city.

With HousingAnywhere Kamernet and Studapart under our roof were proud to be Europes largest mid-term rental platform. And were just getting started.

Our international teams are driven by a shared purpose: to empower students to embrace change unlock their potential and shape a world without borders.

Youll Find Us In Rotterdam Paris And Cergy Working Across Cultures And Time Zones Always Guided By Our Four Core Values

• Ownership
• We are Enablers
• We are Changemakers
• We are Connectors

As an Account Manager for the Spanish market you will build strong relationships with our advertisers (landlords) and help them succeed on our platform. You will grow existing relationships drive value for our customers and make an impact in the housing market!

The team

You will be joining the Sales & Supply department which consists of around 40 team members working across markets. Our mission is to ensure that every tenant who is actively looking for accommodation can always find a home through our platform.

Your role & impact

• Maintain and develop strong relationships with advertisers to deliver maximum value and a great customer experience.
• Plan and execute business review meetings with SME advertisers to boost customer success and retention.
• Analyse advertiser performance to identify bottlenecks/opportunities and translate them into action points.
• Onboard and educate advertisers on our products and services to accelerate success.
• Perform activities via phone online meetings email and in person where possible.
• Collect and deliver customer feedback with a data-driven value-focused approach.
• Ensure advertisements are formatted correctly and inventory is optimised.
• Grow advertisers by increasing listings and upselling services.
• Meet or exceed assigned sales KPIs and revenue targets.
• Train and develop yourself to increase sales performance and overall impact.
• Stay up to date on rental market-related best practices to act as a trusted advisor.

Your profile

• 3 years of sales and/or account management experience in marketplace/SaaS or real estate.
• Fluent in English and native-level Spanish.
• You identify and manage commercial opportunities while building lasting client relationships.
• Youre able to adapt your style depending on the client and the situation.
• Youre results-driven and motivated to work with targets and KPIs.
• Energetic optimistic and able to motivate your teammates.
• You thrive in a fast-paced environment and are a natural problem solver.

Whats in it for you

• Unlimited paid holidays minimum-based not maximum!
• Hybrid working policy with 2 days working from the office.
• Flexibility to work remotely for up to 2 months per year!
• 1000 EUR personal development budget.
• Complete coverage for commuting.
• Personal equipment including laptop and ergonomic setup.
• Gym membership discount with GoVital or OneFit.
• Dutch/English classes budget.
• Variable pension scheme.
• Diverse international community (46 nationalities).
• Pet-friendly office in Rotterdam city center.
• Fun team-building and after-work drinks every Friday.