Position Title: Maintenance Manager
Company: RDE Capital Group LLC / RDE Maintenance Services
Reports To: CEO / Managing Partner
Location: DallasFort Worth (On-site/Hybrid)
Position Overview
The Maintenance Manager oversees the day-to-day operations of RDE Maintenance Services ensuring timely completion of work orders high-quality repairs efficient scheduling and cost-effective maintenance of the residential and commercial portfolio. This leader will manage in-house maintenance techs coordinate vendors improve processes and uphold safety and compliance standards.
The ideal candidate is organized detail-oriented and able to lead a field team in a high-volume environment while maintaining excellent communication with the operations team property managers and residents.
Key Responsibilities
1. Maintenance Operations Management
- Manage all maintenance activities for 1000 doors including repairs unit turns preventative maintenance and emergency response.
- Oversee the entire work order lifecycle: intake scheduling completion quality control documentation.
- Reduce backlog optimize technician routes and ensure timely completion of service requests.
2. Team Leadership
- Supervise 36 maintenance technicians (or more as the portfolio scales).
- Handle hiring onboarding training performance evaluations and technician development.
- Enforce quality standards for work performed in the field.
3. Scheduling & Workflow Optimization
- Prioritize work orders based on urgency resident impact and owner obligations.
- Manage on-call rotation schedules.
- Implement efficient dispatching and tracking systems (e.g. AppFolio Property Meld).
4. Vendor & Contractor Management
- Maintain relationships with electricians plumbers HVAC companies turn vendors and specialty contractors.
- Compare bids negotiate pricing and ensure high-quality vendor work.
- Monitor vendor performance metrics and update vendor lists regularly.
5. Budgeting & Cost Control
- Monitor maintenance expenses parts inventory contractor bills and turn costs.
- Make recommendations to reduce expenses while maintaining quality.
- Ensure accurate coding of labor and materials for monthly financial reports.
6. Compliance & Risk Management
- Ensure alignment with Texas Property Code for habitability smoke detector requirements and repair timelines.
- Enforce OSHA safety standards and proper use of tools ladders PPE and chemical handling.
- Conduct periodic safety training for technicians.
7. Inspections
- Oversee move-in move-out annual and preventative maintenance inspections.
- Document findings and ensure preventative maintenance is scheduled and completed.
8. Resident & Owner Communication
- Provide clear professional communication with residents regarding repair timelines and expectations.
- Support property managers and ownership with status updates and cost estimates.
Qualifications Required
- 5 years of maintenance experience in residential or multifamily properties.
- 2 years in a supervisory/lead role managing technicians or crews.
- Strong knowledge of electrical plumbing HVAC carpentry and appliance repair.
- AppFolio
- Ability to read and interpret technical manuals building plans and work scopes.
- Valid Texas drivers license.
Preferred
- HVAC certification (EPA Universal or Type II).
- Experience overseeing maintenance operations for 500 units.
- Bilingual (English/Spanish) is a strong plus.
- Familiarity with Texas Property Code repair timelines and habitability rules.