Shared Capabilities Director

Current Employees: If you are currently employed at any of the Universities of Wisconsin log in to Workday to apply through the internal application process.

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Job Profile:

Job Summary:

Develops and directs the implementation of strategic plans for enterprise information technology (IT) function(s) program(s) or service(s) to ensure resources are utilized and to provide effective information technology services. Typically manages enterprise IT services serving the institution(s) through subordinate managers.

The Shared Capabilities Director (director) leads the team responsible for providing shared capabilities across the Workday and Enterprise Solutions Team (WEST). These capabilities enhance the overall teams ability to solve business problems and enhance UWs use of Workday and other enterprise applications. The director works with WEST leaders to ensure strategic alignment of resources and the effectiveness of technology solutions.

The director works across the HCM Finance and technology teams to advance the delivery capabilities of the overall team. These capabilities include and are not limited to project management organizational change management cross-functional system solution design and configuration testing release management system access architecture and management security system administration and configuration standardized team-wide work processes and governance.

The director provides strategic leadership for functions that span WEST. The director partners closely with Universities of Wisconsin business leaders to ensure operational needs are successfully enabled by enterprise technology solutions. The director establishes operational success measures and works with their team to identify opportunities to improve operational effectiveness. The director confirms operational milestones are met and tracks process key performance indicators in partnership with the WEST management team and other business leaders. The director is responsible for effective communication and reporting to stakeholders at all levels of the Universities of Wisconsin collaborating across lines of business to manage cross-functional topics and working closely with executive leadership to maintain alignment and provide the information required when and how they need it.

In partnership with the WEST leadership team the director is responsible for the successful facilitation of on-going governance and prioritization efforts (including decision-making and issue/risk management) to ensure WEST is aligned with the highest value initiatives for the Universities of Wisconsin. The director stays closely connected with Workday and associated technology advancements to advise WEST and business leaders on the availability of new technology solutions. Partnering with the functional teams the director develops the UW enterprise applications product road map facilitates key decisions regarding the system configuration and operation advocates for the product internally and represents the team in meetings with peers and executive leaders across the university user community. The director enables UW enterprise application product roadmap and continuous improvement efforts through relentless prioritization of backlogged items to ensure the team is delivering the most valuable solutions (e.g. working on the right things at the right time).

The director seeks opportunities to eliminate gaps and implement solutions that add value to the business through the alignment of product and business strategy. They facilitate the constant review of the product backlog ensuring resources are focused on the initiatives that will create and add the most value while facilitating the uptake of new system functionality in order to stay current and take full advantage of UWs enterprise application investments. The director works to secure timely decisions and facilitate business decision-making/escalations within the team and through governance.

The Shared Capabilities Director leads the team responsible for updating and implementing new system configurations and provides guidance to functional and technical this role they supervise a team of managers and business analysts that partner with business leaders to design configure test and deploy solutions both within and across ERP technologies to meet the ever-changing needs of the business. Furthermore the Shared Capabilities Director leads centers of excellence for capabilities distributed across WEST. They provide cross-workstream direction in alignment with institutional goals and key operational milestones. They define the vision and guiding principles for the teams supporting the product and develop and implement strategies to maximize product value to the business and enhance the user experience. They manage and support the teams performance to achieve deliverables as scheduled through the effective allocation and development of talent and skills. They act as a coach and mentor the addition they serve as an early escalation point for issues and risks guide the teams on effective allocation of time and focus and identify when issues and problems require business leader direction.

Its preferred that this position operate in a hybrid format with a combination of remote work and an occasional on-site presence. Details to be formalized during the offer process with the selected candidate.

Key Job Responsibilities:

• May perform manager functions through subordinate managers

• Advisesinstitutional or divisional leadership on enterprise information technology operations and business models

• Develops operating policies and procedures to comply with regulations institutional policies andobjectives

• Serves as the primary liaisonrepresenting the intereststo internal and external stakeholdersfor enterprise IT services

• Provide leadership in support of continuous improvement a customer service focus and the delivery of high quality secure and reliable services.

• Develops and audits thebudget

• Directsstrategic information technology planning initiatives and establishesobjectives to ensure appropriate use of financial administrative and staffing resources in alignment with the strategic plan

• Exercises supervisory authority including hiring transferring suspending promoting managing conduct and performance discharging assigning rewarding disciplining and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Contributes to a culture of open engagement and inclusion. Builds positive relationships with executive leaders stakeholders peers and team members.).

Department:

Workday and Enterprise Solutions Team (WEST)

Compensation:

Well qualified applicants can expect to earn between $186638 - $226724 with final salary based on experience and qualifications.

In addition to salary this position offers a comprehensive benefits package including generous paid time off competitively priced health/dental/vision/life insurance tax-advantaged savings accounts and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits please see: Qualifications:

1. Strategic and Innovative Thinking Experience in strategy development and developing innovative approaches to meet business objectives. Able to combine strategy with operational needs and relevant details.

2. Communication Experience in effectively communicating with a wide variety of audiences presenting effectively in varied settings and modalities.

3. Business and Political Acumen Experience in developing a solid understanding of how an organizations business objectives are influenced by industry drivers and trends. Experience working with stakeholders who may have diverging interests understanding how an organization operates and how to effectively navigate within the environment.

4. Management Experience effectively managing people and resources successfully achieving outcomes and providing high quality customer service.

5. Organizational context Familiarity with the complex needs and challenges of a multi-university system that includes a system office and a flagship research university.

Preferred Qualifications:

1. Leadership and Teamwork Experience leading teams modelling positive leadership characteristics and creating an environment that allows the team to succeed. Contributes to a culture of continuous improvement open engagement and inclusion. Builds positive relationships with executive leaders stakeholders peers and team members.

2. Operational context Experience in one or more of the foundational operational capabilities of the team including project management functions organizational change management functions cross-functional system solution design and configuration testing release management system access architecture and management system administration and configuration and prioritization and governance processes.

3. Workday - experience leading a team responsible for the support of Workday.

How to Apply:

To begin the application process click the apply now button. Please submit a resume and cover letter detailing your related experiences and background as they relate to the qualifications and duties in this job description. Applications submitted without a cover letter will still be considered but a cover letter is requested to more thoroughly demonstrate how your experience aligns with the qualifications outlined in the position description. Failure to adequately demonstrate experiences aligned with the required qualifications in either a cover letter or resume will result in your application not being considered for employment.

Please submit your application by February 4th at 11:55pm to ensure consideration.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States a lawful permanent resident a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. UW-Madison is not an E-Verify employer and therefore is not eligible to employee F1 STEM OPT Extension participants.

Contact Information:

Daniel McCusky HR Generalist

Institutional Statement on Diversity:

Diversity is a source of strength creativity and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity culture background experience status abilities and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching research outreach and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students faculty and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to including but not limited to race color religion sex sexual orientation national origin age pregnancy disability or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodationfor any step in the hiring process (e.g. application interview pre-employment testing etc.) please contact the Divisional Disability Representative (DDR)in the division you are applying make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

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