Director of Housekeeping

New Orleans, LA - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

The Director of Housekeeping is responsible for the overall cleanliness detailing servicing resources care and maintenance of all guest rooms and public areas within the hotel. Managing the largest team at the property you must be able to demonstrate exceptional leadership skills.

RESPONSIBILITIES:

Deliver and maintain core standards of cleanliness and appearance of all rooms
Provide necessary resources; functional tools & equipment to get the job done including linen
Plan organize and implement all deep cleaning & job cycle projects for guestrooms and public areas including valet services
Search for industry trends and implement enhancements to product and service
Effective recruitment selection & development of your team
Ensure high colleague morale through recognition effective everyday communications including performance management
Complete new hire and annual performance evaluations
Effective scheduling vacation planning and department productivity results to budget
Prepare department operational budget
Plan cost and execute capital expenditures
Effective purchasing program allowing for operating supplies and expenses within budget
Track and address all guest comments and concerns
Develop/update job descriptions and standard operating procedures for all shifts and positions
Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
Monitor/revise as needed departmental health & safety tools
Enhance and monitor departmental environmental initiatives and recycling programs
Effective communications and follow up with the Engineering department in related guest room and public area care
Maintain positive working relationships with all departments and colleagues
Effective and timely interaction with all Hotel departments
Develop positive working relationship with outside vendors
Coordinate and schedule outside contractors
Creates a positive contributor to the leadership team of the hotel

Qualifications :

Minimum 2 years previous management experience in housekeeping operations
University degree / College diploma or equivalent work experience
Knowledge of computerized property management systems preferred
Proficiency in MS Office including Outlook Word and Excel
Superior leadership and coaching skills with a proven track record of developing and motivating career minded Housekeeping professionals
Strong guest service orientation and training skills background required
Excellent written and verbal communication skills required
Highly organized results-oriented with the ability to be flexible and work well under pressure
Excellent interpersonal skills
Must be able to lift heavy objects

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

RESPONSIBILITIES:

Deliver and maintain core standards of cleanliness and appearance of all rooms
Provide necessary resources; functional tools & equipment to get the job done including linen
Plan organize and implement all deep cleaning & job cycle projects for guestrooms and public areas including valet services
Search for industry trends and implement enhancements to product and service
Effective recruitment selection & development of your team
Ensure high colleague morale through recognition effective everyday communications including performance management
Complete new hire and annual performance evaluations
Effective scheduling vacation planning and department productivity results to budget
Prepare department operational budget
Plan cost and execute capital expenditures
Effective purchasing program allowing for operating supplies and expenses within budget
Track and address all guest comments and concerns
Develop/update job descriptions and standard operating procedures for all shifts and positions
Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
Monitor/revise as needed departmental health & safety tools
Enhance and monitor departmental environmental initiatives and recycling programs
Effective communications and follow up with the Engineering department in related guest room and public area care
Maintain positive working relationships with all departments and colleagues
Effective and timely interaction with all Hotel departments
Develop positive working relationship with outside vendors
Coordinate and schedule outside contractors
Creates a positive contributor to the leadership team of the hotel

Qualifications :

Minimum 2 years previous management experience in housekeeping operations
University degree / College diploma or equivalent work experience
Knowledge of computerized property management systems preferred
Proficiency in MS Office including Outlook Word and Excel
Superior leadership and coaching skills with a proven track record of developing and motivating career minded Housekeeping professionals
Strong guest service orientation and training skills background required
Excellent written and verbal communication skills required
Highly organized results-oriented with the ability to be flexible and work well under pressure
Excellent interpersonal skills
Must be able to lift heavy objects

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Crisis Management
Marketing
Public Relations
Fundraising
Media Relations
Constant Contact
Strategic Planning
Social Media Management
Team Management
Public Speaking
Wordpress
Writing Skills

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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