Learning Program Coordinator
Share
Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description: Learning Program Coordinator
Commercial Utility Programs Customer-Facing Learning Delivery Support
Location: On-site Minneapolis MN
Reports To: Program Manager Instructional Design Lead
Type: Full-time
Reports To: Program Manager Instructional Design Lead
Type: Full-time
About C² Technologies
C² Technologies delivers workforce training and performance solutions for regulated commercial industries including utilities. We support organizations responsible for safety-critical operations by providing structured scalable learning solutions that enable workforce readiness compliance and operational consistency.
Position Summary
The Learning Program Coordinator supports a commercial utility customer by coordinating the planning execution and delivery of digital training solutions. This role is highly customer-facing and works in close partnership with the customer and a C² Program Manager focusing on tracking requirements coordinating delivery activities maintaining documentation and supporting day-to-day execution of learning initiatives.
This position is not a people manager or technical engineering role. It is ideal for someone who is highly organized comfortable working with customers and effective at coordinating work across instructional technical and program teams to ensure training solutions are delivered accurately and on schedule. The perfect candidate will have a strong foundation in educational technologies as well.
Key Responsibilities
Utility Customer Coordination
- Serve as a primary day-to-day point of contact for the commercial utility customer.
- Gather document and track training requirements related to workforce readiness operational updates and compliance needs.
- Coordinate meetings working sessions and status updates with customer stakeholders.
- Ensure customer expectations and priorities are clearly communicated to the Program Manager and internal delivery teams.
Learning Program Execution Support
- Support the Program Manager by coordinating schedules deliverables and dependencies across instructional designers developers and platform support teams.
- Track progress against scope milestones and timelines; identify issues and escalate risks as appropriate.
- Maintain program documentation trackers and status reports.
- Ensure day-to-day activities remain aligned with program plans and customer expectations.
Learning Platform & Reporting Coordination
- Coordinate in conjunction with the LMS System Admin the use of LMS and learning platforms to support training rollout completion tracking and reporting.
- Ensure learning tracking and reporting requirements are clearly defined and met.
- Act as a liaison between customer stakeholders and internal technical teams regarding platform usage and data visibility.
- Validate that training is ready for deployment across utility workforces.
Quality Assurance & Readiness Support
- Coordinate reviews and acceptance activities with customer stakeholders.
- Ensure training materials align with documented requirements operational procedures and safety considerations.
- Support rollout planning learner communications and transition to steady-state operations.
- Capture feedback issues and lessons learned to support continuous improvement.
Required Qualifications
- Bachelors degree in Education Training Business Project Management or a related field.
- 5 years of experience supporting customer-facing delivery training programs or operational initiatives.
- Experience working directly with commercial clients in regulated or operational environments.
- Strong organizational and tracking skills with attention to detail.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Experience supporting training initiatives in utility energy infrastructure or similarly regulated industries.
- Familiarity with LMS-based training delivery and compliance tracking.
- Experience coordinating work across multiple teams and stakeholders.
- Understanding of workforce readiness safety training or operational change management.
- Experience with a wide range of learning and educational technologies including VILT platforms LMS/LCMS authoring tools and AI tools and enablers.
Key Competencies
- Customer-Focused Execution: Comfortable working with operational stakeholders and managing expectations.
- Delivery Discipline: Strong ability to track work manage timelines and maintain documentation.
- Cross-Functional Coordination: Effective at working alongside Project Managers instructional teams and technical staff.
- Problem Solving: Proactive in identifying issues and supporting resolution.
- Adaptability: Comfortable operating in structured compliance-driven environments.
Who This Role Is For
This role is well suited for someone who enjoys:
- Working directly with utility customers
- Coordinating training delivery in operational environments
- Managing details schedules and communication
- Exploring emerging trends in education and learning
It is not intended for candidates seeking hands-on software development advanced data analytics or R&D-focused learning engineering roles.
This is not necessarily an all-inclusive list of job-related responsibilities duties skills efforts requirements or working conditions. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an at-will basis.
C² Technologies Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer making decisions without regard to race color religion creed sex sexual orientation gender identity marital status national origin age veteran status disability or any other class. U.S. Citizenship is required for most positions. EOE/M/F/Disabled/Veteran.
Required Experience:
IC
Key Skills
- Project / Program Management
- Program Management
- Developmental Disabilities Experience
- Organizational skills
- Data Collection
- Meeting Facilitation
- Utilization Review
- Administrative Experience
- Program Development
- Public Speaking
- Supervising Experience
- Social Work
About Company
C2 has established the non-profit Cox Family Foundation to work with charitable and community organizations, educational institutions, volunteer and non-governmental organizations worldwide.
