Account Manager
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Job Location:
Phoenix, NM - USA
Monthly Salary:
$ 60000 - 70000
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Account Manager
Location: Phoenix AZ (Hybrid)
Company: cloudIT
Reports to: CTOAbout the Role
cloudIT is looking for a proactive relationship-driven Account Manager to support our growing client base. You will be the primary contact for clientsensuring they are informed supported and aligned with the technology services that help their business thrive.
Youll work closely with vCIOs engineering and leadership to deliver a consistent exceptional client experience while identifying opportunities for modernization security improvements and automation.What Youll Do
$60000 $70000 base salary
Plus performance-based bonus & commission potentialBenefits
We are a forward-thinking MSP that invests in our people our clients and our technology stack. Youll be part of a team that values innovation collaboration and continuous improvement while helping businesses transform how they operate.
Location: Phoenix AZ (Hybrid)
Company: cloudIT
Reports to: CTOAbout the Role
cloudIT is looking for a proactive relationship-driven Account Manager to support our growing client base. You will be the primary contact for clientsensuring they are informed supported and aligned with the technology services that help their business thrive.
Youll work closely with vCIOs engineering and leadership to deliver a consistent exceptional client experience while identifying opportunities for modernization security improvements and automation.What Youll Do
- Manage and nurture relationships with assigned clients.
- Serve as the point of contact for daily questions updates and service needs.
- Confidently manage client conversations during service challenges with transparency and professionalism.
- Support Quarterly Business Reviews (QBRs) and strategic planning.
- Identify technology upgrades security enhancements and automation opportunities.
- Assist with quotes renewals and proposals using systems and tools.
- Coordinate with internal teams on tickets projects and escalations.
- Track licensing service terms and renewals to ensure continuity.
- Communicate proactively about risks improvements and recommendations.
- Shows a strong passion for technology continually investing in professional learning to stay ahead of industry trends and translate innovation into real-world client value.
- Experience in an MSP IT services SaaS or technology-related environment (preferred).
- Strong written and verbal communication as well as relationship-building skills.
- Ability to understand and explain technical concepts in business terms.
- Highly organized with excellent follow-through.
- Comfortable discussing pricing service value and business needs with clients.
- Familiarity with Microsoft 365 cloud services networking or IT security is a plus.
$60000 $70000 base salary
Plus performance-based bonus & commission potentialBenefits
- Medical dental and vision coverage
- Paid time off holidays sick time
- Hybrid work flexibility
- Professional development and certification opportunities
- Clear career growth path: Account Manager Senior AM vCIO
- Supportive and collaborative team culture
- Modern innovative environment focused on AI automation and client success
We are a forward-thinking MSP that invests in our people our clients and our technology stack. Youll be part of a team that values innovation collaboration and continuous improvement while helping businesses transform how they operate.
Required Experience:
Manager
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
About Company
Elevate your business with fully tailored and award-winning IT services including cloud, managed IT, cybersecurity, VoIP, hardware and more.
