Hotel General Manager

Carson City, NV - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking anexperienced and results-driven General Managerto lead our hotel operations with a strong sense of ownership and pride. The ideal candidate is anentrepreneurial leaderwho is passionate about delivering exceptional guest experiences fostering a culture of excellence and cleanliness and driving the overall success of the property.

As theGeneral Manager (GM) you will oversee all aspects of the hotels daily operations ensuring efficiency profitability and compliance with company policies in ourdrug-free workplace. This role requires a strong leader who can guide employees to function as acohesive team uphold brand standards and maintain high levels of customer satisfaction.

Your leadership will play a crucial role in strengthening the hotels reputation increasing market share and enhancing the guest experience.

Position Details

DEPARTMENT:455 MANAGEMENT
REPORTS TO:Owner
EMPLOYMENT CLASSIFICATION:Salary/Exempt $55000 to $65000-Based on experience
WORK HOURS:Day Shift/Swing Shift/Graveyard Shifts as needed. This position does not have a guaranteed/set schedule and is subject to change based on business needs.

Minimum Qualifications

To be considered for this position candidates must meet the following requirements:

Must be21 years or older.
High school diploma or equivalent (Bachelors degree in Hospitality Management or Business preferred).
Minimum of 3 years experience as a General Manager in the hospitality industry.
Strong leadership communication and organizational skills.
Ability toread write and speak English fluently.
Validdrivers license(as occasional travel for business purposes may be required).
Strongfinancial acumenwith the ability to analyze revenue reports control costs and drive profitability.
Proven ability toset and achieve sales goalswhile holding oneself and the team accountable.
Strong attention to detail ability to multitask and adaptability in a fast-paced environment.
Must comply withMax Casino policies and procedures.
Availability to workvaried shifts including weekends and holidays as needed.

Work Environment

100% indoor environmentwith frequent exposure to loud noise levels cigar and cigarette smoke.
Ability to transition quickly fromslow-paced to fast-paced conditionswithout hesitation.
Secure work environment with multiple safety and security protocols in place.
Position may require working intight spacesat times.

Essential Duties & Responsibilities

The following responsibilities outline the core duties expected of theGeneral Manager. This list is not exhaustive and additional duties may be assigned as needed.

Operational Leadership:

Oversee all hotel operations ensuring smooth efficient and profitable business functions.
Supervise alldepartments including front desk housekeeping maintenance and food & beverage services.
Develop and implementhotel policies procedures and service standardsto ensure excellence in operations.
Establish and maintain apositive productive work environmentby fostering teamwork and accountability.

Financial & Business Management:

Manage budgets control costs and drive revenue growththrough strategic decision-making.
Analyze and interpretfinancial reports monitor sales trends and implement strategies to maximize profitability.
Identifynew business opportunitiesand develop relationships with key clients vendors and industry partners.
ConductSWOT analysisregularly to identify strengths weaknesses opportunities and threats to the business.
Overseesales strategiesand createoccupancy forecaststo optimize revenue.

Guest Experience & Customer Relations:

Ensureexceptional guest serviceby proactively addressing concerns resolving complaints and enhancing the overall guest experience.
Monitorguest feedback implement improvements and maintain high standards of customer satisfaction.
Represent the hotel atindustry trade shows community events and networking opportunities.

Staff & Team Development:

Recruit train and developa high-performing teamto uphold service excellence.
Conduct performance evaluations and implementemployee development programs.
Foster a positive work culture that promotesengagement retention and professional growth.

Property & Safety Management:

Inspect facilities regularly to ensurecleanliness safety and compliancewith health regulations.
Work closely withmaintenance and housekeeping teamsto address any facility concerns.
Enforcesecurity policies and proceduresto ensure guest and employee safety.

Marketing & Business Growth:

Implementeffective marketing strategiesto enhance brand visibility and attract guests.
Developpartnerships with travel agencies event planners and corporate clientsto increase bookings.
UtilizeChoice Advantageand other tools to monitor occupancy and performance metrics.
Other duties as assigned to drive business success.

Equal Opportunity Employer

Max Casino is anequal opportunity employerand does not discriminate based on membership in any protected class. If you require a reasonable accommodation to complete your application or any part of the hiring process please email your request toand include the job title for which you are applying.

Required Experience:

Director