NSU00499 Ticket & Events Operations Coordinator
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Job Location:
Norfolk, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Title:NSU00499 - Ticket & Events Operations Coordinator
State Role Title:Gen Admin Supv I/Coord I
Hiring Range: Up to $49821.00
Pay Band: 4
Agency: Norfolk State University
Location:Norfolk State University
Agency Website:
Recruitment Type: General Public - G
Job Duties
- Expectations are clear well communicated and relate to the goals and objectives of the department.
- Staff receives frequent constructive feedback including interim evaluations as appropriate.
- Assists staff in obtaining the necessary knowledge skills and abilities to accomplish goals.
- EWPs and Evaluations are completed by established deadlines with appropriate documentation.
- Performance issues are addressed and documented as they occur. Supervision is conducted and documented regularly and it complies with all statutory requirements.
- Encourage a safer work environment and the reduction in employee work-related and non-work-related lost time.
- Manage daily ticketing operations including sales distribution and reconciliation of event tickets.
- Serve as Head Cashier and petty cash custodian.
- Oversee online ticketing platforms and point of sale systems (e.g. AudienceView Transact etc.).
- Monitor and report revenue from ticket sales to the Accounting Manager for reconciliation and auditing.
- Train and supervise part-time and temporary box office staff.
- Coordinate setup of events within the ticketing system including event creation seating configurations and pricing structures.
- Assist in supervising box office operations during events including staffing and customer issue resolution.
- Provide event data to campus partners upon request.
- Serves as an administrator for the universitys ticketing system.
- Maintain seating charts and venue maps for all university facilities.
- Generate reports on attendance sales trends and revenue for department leadership.
- Acts as a liaison between NSU and the contractor in the absence of the Accounting Manager.
- Process financial transactions in compliance with operational procedures.
- Prepare daily deposit transmittals identifying the proper general ledger account code to classify and post.
- Prepare event-based reconciliations in coordination with the Accounting Manager.
- Ensure compliance with university cash handling PCI and audit standards.
- Assist in preparing financial summaries and operational reports for Auxiliary Services management.
- Maintains the highest standard of personal & professional conduct in dealing with students coworkers and the public.
- Protects & maintains confidentiality of records.
- Works cooperatively with others to achieve goals.
- Strives for improvement in the proficiency & effective of services provided.
- Displays an appreciation of the difference in approaches personalities and viewpoints of others.
- Seeks out & accepts increased responsibilities.
- Works to keep work activities productive & focused on results.
- Takes responsibility for educating oneself about current and future changes within the organization.
Minimum Qualifications
- Graduation from a college or university with major coursework in accounting business administration or a field related to the positions duties preferred or an equivalent combination of education and relevant experience.
Additional Considerations
- Experience in ticketing platforms box office operations and considerable knowledge of generally accepted accounting principles (GAAP) and practices.
- Working knowledge of spreadsheet applications and demonstrated ability to assemble analyze and interpret policies and procedures.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
n/a
Contact Information
Name: Norfolk State University
Phone:
Email: No email address is needed.
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
IC
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
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