Nightshift Customs Administrator

Greater Manchester - UK

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

SUMMARY DESCRIPTION:

Ensure the proper and timely movement and clearance of freight while providing an exceptional customer service within the Customs Brokerage department.

KEY RESPONSIBILITIES:

Ensure timely arrival for work
Ensure smooth and timely customs process flow.(Work quality and timeliness)
Understand all the elements of the import and export customs SOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers instructions and expectations.(Job execution)
Ensure accurate and timely data entry into our operating system. (Work quality and timeliness)
Transpose customs declaration information from documents or other sources into the customs entry system to allow for the build of a valid customs declaration.(Job Execution)
Assist with verification of customs declaration information and the submission of such to the customs authority.(Job Execution)
Interact with customs authorities to address any issues/questions that may arise during the clearing process. (Exceptional customer service)
Act as the liaison between the customs authorities (or other government agencies) and customers (Exceptional customer service)
Ensure timely customs clearance of cargo to customer for shipments (Work quality and timeliness)
Verify documents received for customs purposes are compliant and correct.(Job Execution)
Interact with our customers during the clearance process ensuring that they are very pleased with our service (Exceptional customer service)
Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations (eg. OEA) or customer policies / requirements.(Job execution)
Understand department process flow constantly looking for areas of improved efficiency.(Expeditors culture)
Meet KPI standards as per the companys procedures.(Expeditors culture)
Overseas communications timely responses to emails and requests (internal and external) (Work quality and timeliness)
Escalation of problems to Management when necessary (Effort and teamwork)
Meets company standards of 52 hours training per year per employee.(Training)
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. (Expeditors culture)
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.(Expeditors culture)

KNOWLEDGE SKILLS AND BEHAVIOURS:

Knowledge:

Knowledge of customs brokerage process
Understanding of ocean transcon and air documentation process
Knowledge of air road and ocean transport
Knowledge of incoterms

Skills:

Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Good computer skills (Excel Word PowerPoint)
Fluent in English

Behaviours:

Positive and willing to help attitude
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

SUMMARY DESCRIPTION:Ensure the proper and timely movement and clearance of freight while providing an exceptional customer service within the Customs Brokerage department.KEY RESPONSIBILITIES:Ensure timely arrival for workEnsure smooth and timely customs process flow.(Work quality and timeliness)Und...

SUMMARY DESCRIPTION:

Ensure the proper and timely movement and clearance of freight while providing an exceptional customer service within the Customs Brokerage department.

KEY RESPONSIBILITIES:

Ensure timely arrival for work
Ensure smooth and timely customs process flow.(Work quality and timeliness)
Understand all the elements of the import and export customs SOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers instructions and expectations.(Job execution)
Ensure accurate and timely data entry into our operating system. (Work quality and timeliness)
Transpose customs declaration information from documents or other sources into the customs entry system to allow for the build of a valid customs declaration.(Job Execution)
Assist with verification of customs declaration information and the submission of such to the customs authority.(Job Execution)
Interact with customs authorities to address any issues/questions that may arise during the clearing process. (Exceptional customer service)
Act as the liaison between the customs authorities (or other government agencies) and customers (Exceptional customer service)
Ensure timely customs clearance of cargo to customer for shipments (Work quality and timeliness)
Verify documents received for customs purposes are compliant and correct.(Job Execution)
Interact with our customers during the clearance process ensuring that they are very pleased with our service (Exceptional customer service)
Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations (eg. OEA) or customer policies / requirements.(Job execution)
Understand department process flow constantly looking for areas of improved efficiency.(Expeditors culture)
Meet KPI standards as per the companys procedures.(Expeditors culture)
Overseas communications timely responses to emails and requests (internal and external) (Work quality and timeliness)
Escalation of problems to Management when necessary (Effort and teamwork)
Meets company standards of 52 hours training per year per employee.(Training)
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. (Expeditors culture)
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.(Expeditors culture)

KNOWLEDGE SKILLS AND BEHAVIOURS:

Knowledge:

Knowledge of customs brokerage process
Understanding of ocean transcon and air documentation process
Knowledge of air road and ocean transport
Knowledge of incoterms

Skills:

Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Good computer skills (Excel Word PowerPoint)
Fluent in English

Behaviours:

Positive and willing to help attitude
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Hadoop
Microsoft Windows Server
Windows
Apache
Linux
SAN
Shell Scripting
System Administration
Administrative Experience
Scripting
Oracle
Troubleshooting

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About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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