Junior Community Manager

Wrocław - Poland

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Maintaining an active visible presence across community platforms (e.g. Reddit Discord social media) by participating in daily conversations replying to players asking follow-up questions and keeping discussions alive.
Monitoring community conversations and sentiment to identify trends or issues while supporting community health by maintaining a welcoming environment and escalating concerns with clear context when needed.
Driving community engagement through initiative and creativity including proposing ideas for community contests activities and smaller-scale engagement initiatives and helping shape concepts into executable formats.
Creating and publishing engagement-driven social media posts by proposing creative ideas preparing simple assets or copy and turning community moments updates and ongoing activities into clear shareable content.
Driving and amplifying user-generated content by encouraging players to create and share identifying and surfacing strong community creations and supporting their visibility across community and social platforms in alignment with ongoing events trends and activations.
Preparing publishing and maintaining clear player-facing communication related to live updates patches hotfixes events and known issues across official community and platform hubs ensuring accuracy clarity and consistency with development reality.
Maintaining a deep and up-to-date understanding of the game and its development tracking ongoing and upcoming changes and acting as a reliable knowledge hub to ensure player-facing communication accurately reflects development reality and player impact.
Collaborating with development publishing and other teams across different seniority levels sharing relevant community insights issues and sentiment.

Qualifications :

Strong interest in community management and social media within the video game industry with an understanding of how player communities function and evolve.
Familiarity with social media and community platforms (e.g. Reddit Discord Instagram Facebook X) and an understanding of how engagement differs across them.
Basic understanding of live game environments and player communication (updates patches events) combined with a solid player perspective and curiosity about how games are built updated and supported live.
Good written English skills with the ability to communicate clearly naturally and appropriately with players across different platforms.
Ability to observe organize and summarize information translating fast-moving discussions updates or changes into clear player-readable messages insights or actionable notes.
Comfort working in a hands-on execution-focused role that involves daily interaction fast context switching and reactive tasks across multiple platforms and tools.

Interpersonal skills:

Strong communication and interpersonal skills combined with a friendly and approachable attitude that helps build trust and positive relationships with both players and internal teams.
High level of reliability ownership and follow-through in day-to-day operational tasks combined with a proactive mindset and willingness to take initiative while maintaining consistency accuracy and clear communication.
Genuine curiosity and passion for games and player communities combined with an interest in how games are designed built and evolved over time and a strong desire to learn improve and deepen product knowledge.
Good listening observation and synthesis skills enabling the ability to distill complex or fast-moving community feedback into clear concise points tailored to different audiences and stakeholders.
Flexibility and adaptability with the ability to quickly switch context and respond effectively to changing priorities live situations and evolving community or development needs.

Nice to have:

Previous experience with community-related work or activities (e.g. moderation fan communities student projects personal initiatives).
A portfolio or examples of previous community-related initiatives personal projects or engagement activities (e.g. community posts campaigns events creative contributions or active participation in fan communities) demonstrating hands-on involvement in online communities.
Basic ability to prepare simple visual assets for social or community use (screenshots short clips lightweight visuals).
Experience using social media publishing or scheduling tools with basic familiarity with analytics or performance tracking.

Additional Information :

What we offer:

A wide array of benefits: private medical care life insurance pro-health campaigns gifts for different occasions.
An outstanding work atmosphere in a highly-skilled team of professionals with flexible working hours no dress code and full support of the dedicated HR Business Partner.
A constant stream of company newsletters PR & project updates so you will always be in the know.
Many opportunities for personal development: a dedicated development budget for each employee extra two paid days for training and CSR stable career paths extensive internal and external training and financing of English and Polish language classes.
State-of-the-art offices filled with chillout zones a fully equipped kitchen a gym (Wrocław office) and a free car park (Warsaw limited amount of space).

Remote Work :

Employment Type :

Full-time

Maintaining an active visible presence across community platforms (e.g. Reddit Discord social media) by participating in daily conversations replying to players asking follow-up questions and keeping discussions alive.Monitoring community conversations and sentiment to identify trends or issues whil...

Maintaining an active visible presence across community platforms (e.g. Reddit Discord social media) by participating in daily conversations replying to players asking follow-up questions and keeping discussions alive.
Monitoring community conversations and sentiment to identify trends or issues while supporting community health by maintaining a welcoming environment and escalating concerns with clear context when needed.
Driving community engagement through initiative and creativity including proposing ideas for community contests activities and smaller-scale engagement initiatives and helping shape concepts into executable formats.
Creating and publishing engagement-driven social media posts by proposing creative ideas preparing simple assets or copy and turning community moments updates and ongoing activities into clear shareable content.
Driving and amplifying user-generated content by encouraging players to create and share identifying and surfacing strong community creations and supporting their visibility across community and social platforms in alignment with ongoing events trends and activations.
Preparing publishing and maintaining clear player-facing communication related to live updates patches hotfixes events and known issues across official community and platform hubs ensuring accuracy clarity and consistency with development reality.
Maintaining a deep and up-to-date understanding of the game and its development tracking ongoing and upcoming changes and acting as a reliable knowledge hub to ensure player-facing communication accurately reflects development reality and player impact.
Collaborating with development publishing and other teams across different seniority levels sharing relevant community insights issues and sentiment.

Qualifications :

Strong interest in community management and social media within the video game industry with an understanding of how player communities function and evolve.
Familiarity with social media and community platforms (e.g. Reddit Discord Instagram Facebook X) and an understanding of how engagement differs across them.
Basic understanding of live game environments and player communication (updates patches events) combined with a solid player perspective and curiosity about how games are built updated and supported live.
Good written English skills with the ability to communicate clearly naturally and appropriately with players across different platforms.
Ability to observe organize and summarize information translating fast-moving discussions updates or changes into clear player-readable messages insights or actionable notes.
Comfort working in a hands-on execution-focused role that involves daily interaction fast context switching and reactive tasks across multiple platforms and tools.

Interpersonal skills:

Strong communication and interpersonal skills combined with a friendly and approachable attitude that helps build trust and positive relationships with both players and internal teams.
High level of reliability ownership and follow-through in day-to-day operational tasks combined with a proactive mindset and willingness to take initiative while maintaining consistency accuracy and clear communication.
Genuine curiosity and passion for games and player communities combined with an interest in how games are designed built and evolved over time and a strong desire to learn improve and deepen product knowledge.
Good listening observation and synthesis skills enabling the ability to distill complex or fast-moving community feedback into clear concise points tailored to different audiences and stakeholders.
Flexibility and adaptability with the ability to quickly switch context and respond effectively to changing priorities live situations and evolving community or development needs.

Nice to have:

Previous experience with community-related work or activities (e.g. moderation fan communities student projects personal initiatives).
A portfolio or examples of previous community-related initiatives personal projects or engagement activities (e.g. community posts campaigns events creative contributions or active participation in fan communities) demonstrating hands-on involvement in online communities.
Basic ability to prepare simple visual assets for social or community use (screenshots short clips lightweight visuals).
Experience using social media publishing or scheduling tools with basic familiarity with analytics or performance tracking.

Additional Information :

What we offer:

A wide array of benefits: private medical care life insurance pro-health campaigns gifts for different occasions.
An outstanding work atmosphere in a highly-skilled team of professionals with flexible working hours no dress code and full support of the dedicated HR Business Partner.
A constant stream of company newsletters PR & project updates so you will always be in the know.
Many opportunities for personal development: a dedicated development budget for each employee extra two paid days for training and CSR stable career paths extensive internal and external training and financing of English and Polish language classes.
State-of-the-art offices filled with chillout zones a fully equipped kitchen a gym (Wrocław office) and a free car park (Warsaw limited amount of space).

Remote Work :

Employment Type :

Full-time

Key Skills

English
User Interface
Communication
Content Writing
Online
Twitter
Internet
Facebook
Youtube
Instagram
Management skills
Digital speech
Speaking skills
Analytics
Writing Skills

Apply Now

About Company

Techland S.A.

Techland is one of the biggest and best-known Polish game developers with studios in Wroclaw and Warsaw. For over 30 years, we've carried a tradition of providing gamers with unforgettable experiences. We're an international team of over 550 highly-skilled professionals driven by a pa ... View more

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