Hospital Communications RepresentativeTelecom DispatcherPBX

Seattle, OR - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

UW Medicine Operator Services has an outstanding opportunity for a Hospital Communications Representative/Telecom Dispatcher/PBX.

WORK SCHEDULE

16 hours per week
Night Shift
Sunday to Thursday 10:30pm to 7:00am

POSITION HIGHLIGHTS

Bringing a friendly voice to connect callers to their destination is an important part of the patient and family centered care provided at the University of Washington Medical Center (UWMC) and Harborview Medical Center (HMC)
Provide prompt courteous service using your excellent communications skills with internal and external customers
Be a part of a team dedicated to supporting UW Medicine where Patients Are First

DEPARTMENT DESCRIPTION

UW Medicine Telecom Team provides 24/7 coverage answering the UWMC and HMC switchboards

Our team values excellent customer service timely response accurate dispatch and paging and courteous processing of calls

We receive and route calls for our patients their families and staff

PRIMARY JOB RESPONSIBILITIES

Answer all incoming calls into the main telephone numbers for the medical centers
Transfer external and internal calls
Provide visitor information and general customer service reception
Receive and dispatch all emergency communication calls to include trauma codes code blue and other medical emergencies
Paging services for patients staff and medical providers
Monitor and respond to alarms

REQUIREMENTS

High School Diploma or GED Certificate; AND one year of experience as a Telephone Communications Operator or equivalent. Six months of additional qualifying experience may substitute for required education.
Excellent customer service skills
Ability to work in a team setting
Computer skills including competent keyboard abilities
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the public by advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation Benefits and Position Details

Pay Range Minimum:

$45432.00 annual

Pay Range Maximum:

$54300.00 annual

Other Compensation:

Night shift premium $2.50/hour

Benefits:

For information about benefits for this position visit Shift (United States of America)

Temporary or Regular

This is a regular position

FTE (Full-Time Equivalent):

40.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Required Experience:

Unclear Seniority

Job DescriptionUW Medicine Operator Services has an outstanding opportunity for a Hospital Communications Representative/Telecom Dispatcher/PBX.WORK SCHEDULE16 hours per weekNight ShiftSunday to Thursday 10:30pm to 7:00amPOSITION HIGHLIGHTSBringing a friendly voice to connect callers to their destin...