Duty Manager

Abuja - Nigeria

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Duty Manager

Location: Fraser Suites Abuja - Nigeria

Salary:Competitive

Frasers Hospitality is looking for a Duty Manager to join the team at Fraser Suites Abuja. As Duty Manager you willrepresent the Management in the absence of the General Manager and Deputy General Manager. The Duty Manager provides leadership and support to all members of the hotel and enforces the Hotels Standards of Excellence in all areas supervised.

This role offers the opportunity to develop your skills in a fast-paced environment with a focus on teamwork standards and guest experience.

What you will be doing as Duty Manager:

Manage and monitor employees to ensure adherence to standards and guidelines.
Oversee all hotel operations in the absence of the General Manager and Deputy General Managerhandling complaints problem-solving and special requests.
Conduct briefings for all staff during the shift.
Keep informed ofgroup and VIP arrivals special requests and repeat guests.
Ensure a professional and high-quality service-oriented environment at all times.
Monitor and develop team member performance including supervision scheduling training and evaluations.
Ensure the accurate completion of the daily audit and oversee the preparation of daily summary reports.
Work closely with the Housekeeping Department to improve guest services and foster cross-departmental communication.

What were looking for:

You have proven experience in a similar role with excellent communication skills. You are an enthusiastic individual with a passion for customer experience. You will enjoy working as part of an amazing team who all share the same passion to create memories that our guests will remember.

Who are Frasers Hospitality

Conceived with the lifestyle preferences of todays discerningtravelersin mind Frasers Hospitality has three award-winning branded serviced residences offerings theGold-Standard Fraser SuitesFraser PlaceandFraser Residenceas well asModena by Fraser a second-tier brand targeted at the road warrior andCapri by Fraser a design-led hotel residence aimed at the Millennial businesstraveler.

With 80% of our residents from Fortune 500 and Forbes-listed companies Frasers intrinsic understanding of the importance of excellence in service and innovation in meeting the evolving needs of corporatetravelersis reflective in the number of prestigious accolades garnered over the years.

In addition to competitive rates of pay we also offer a range of great benefits.

Interested Click Apply Now

Frasers Hospitality arean equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age.

About You

Benefits

Not Specified

Required Experience:

Manager

Role: Duty ManagerLocation: Fraser Suites Abuja - NigeriaSalary:CompetitiveFrasers Hospitality is looking for a Duty Manager to join the team at Fraser Suites Abuja. As Duty Manager you willrepresent the Management in the absence of the General Manager and Deputy General Manager. The Duty Ma...