Global eCommerce Manager

Preston - Australia

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Were looking for an experienced Global eCommerce Manager to lead the growth performance and evolution of our global eCommerce ecosystem. Reporting to our Chief Operating Officer and sitting at the heart of our digital strategy this autonomous role is responsible for driving commercial results delivering a seamless customer experience and championing innovation across all online touchpoints.

Why Youll Love Working With Us:

A purposedriven brand that prioritises people community and sustainability
A collaborative culture where ideas matter and collaboration is the norm
The autonomy to innovate optimise and shape our global digital experience
Leadership scope across eCommerce Customer Service and agency partners

What Youll Do:

Drive trade performance through data led fact based insights and analysis
Continuously improve platform performance and UX optimising conversion
Effectively manage digital agencies and development partners
Lead a small passionate Customer Service team to deliver efficient and exceptional service
Lead coach and grow your team

What You Bring:

5 years in B2C eCommerce retail and fashion experience highly regarded
Proven ability to drive sales optimise conversion and prioritise UX improvements
Exceptional analytical capability drawing actionable insights from various data points including GA4 Looker Studio and Shopify Plus comes second nature
Demonstrated leadership experience the ability to grow and challenge your team work collaboratively & communicate with clarity essential
Understanding of UX CRO and frontend behaviour
Experience with customer service tools (eg Gorgias) an advantage

We offer:

Salary and benefits commensurate with experience
Access to our generous annual profit share incentive scheme
Genuine commitment to work life balance
Highly collaborative family centric and supportive work environment
Market leading product discounts for you your family & friends
Your birthday off every year
2 days paid volunteer leave every year

This is a hybrid full time role based in our Preston office in Melbourne based at least 60% of the week in the office. We are unable to consider sponsorship or exclusively remote work for this role.

Ready to Make Your Mark

Apply now and help shape the future of our global digital experience. Alternatively reach out to us at for a copy of the Position Description or to find out more. We cant wait to hear from you! x

Required Experience:

Manager