Data Quality Specialist Entry

About Us:

VOALA Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters low-income housing program as well as drug and alcohol rehabilitation. Learn more at .

PAY RATE: $20.58 - $21.66 Per Hour

BENEFITS: VOALA offers competitive medical dental vision and retirement benefits

JOB SUMMARY AND PURPOSE

The Data Quality Specialist (Entry) will maintain data for clients and families that have accessed the program. The following duties may be handled in conjunction with Funder staff and Program staff where applicable.

DUTIES AND RESPONSIBILITIES

• Verifies corrects and enters participant information into centralized database;
• Documentation Review Conducts file documentation review at least weekly. Ensures that all documentation is in order including ensuring documents are filled out correctly compete and signed. This ensures quality assurance at the program level.
• Verifies corrects and enters participant information into centralized database assists regular audits to assure accuracy of data
• Learns regular progress reports and other reports as required by Program Manager;
• Assists Case Managers and Intake staff to ensure data intake requirements are met
• Supports any technical and reporting issues for the program;
• Assists with program funder audits and monitoring visits;
• Attends conferences and regular meetings with database contractors and the funder
• Performs the privacy/confidentiality notification processes to meet regulatory guidelines
• Exports data and upload to funder repository monthly
• Other duties as may be required to support the program with database and information system expertise.
• Other duties as required

ESSENTIAL DUTIES:

• Performs database entries for participants
• Documentation Review Conducts file documentation review at least weekly. Checks accuracy of system reports verifies database matches hard copy records.
• Learns Data reports to support Program Manager shelter management and case managers
• Assists Case Managers and Intake workers to ensure data entry is accurate and timely
• Supports any technical and reporting issues for program; Assists with program funder audits and monitoring visits; Attends conferences and regular meetings with database contractors and funder
• Exports data and upload to funder repository as required
• Performs the privacy/confidentiality notification processes to meet regulatory guidelines
• Other duties as required (subject to change based on the needs of the organization).
• Occasionally assist with special events and public functions

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verifications

EDUCATION:

• High School Diploma or equivalent

EXPERIENCE:

• Data entry experience

PREFERRED QUALIFICATIONS:

• Bachelors degree preferred
• U.S. Veteran preferred.
• Familiarity with HMIS Adsystech and/or Clarity programs
• Experience working with veterans people in recovery and/or homelessness individuals
• Bilingual preferred (English and Spanish)

Volunteers of Americais an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment.