Site Reliability Engineering Lead

London - UK

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description Summary

We are seeking a Site Reliability Engineering Lead to head a team delivering mission-critical cloud services for a UK Public Sector client. This role combines hands-on technical expertise with leadership responsibilities ensuring high availability reliability and scalability of cloud platforms. You will drive operational excellence champion automation and foster collaboration across cross-functional teams to deliver secure resilient solutions.

Key Responsibilities

Team Leadership & Management

Lead manage and mentor a team of CloudOps engineers ensuring performance management career development and engagement.
Manage on-call rota and operational readiness for 24/7 support.
Oversee administrative and resource planning tasks.
Represent CloudOps in Programme Board Architecture Service Reviews & Client Meetings where necessary

Cloud Operations & Automation

Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible.
Automate provisioning configuration and scaling of AWS cloud resources.
Build and maintain CI/CD pipelines for infrastructure and application deployments.

Platform Reliability & Performance

Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution.
Optimise system performance through metrics dashboards and proactive tuning.
Implement cost optimisation strategies for cloud resource usage.

Application Support

Become familiar with the application and service to be able to provide L2 support
Co-ordination with Service Management Engineering & DevOps around application issues

Operational Excellence

Develop and maintain disaster recovery and backup strategies.
Ensure compliance with security and governance standards including handling sensitive data (PII/PHI).
Maintain comprehensive documentation for infrastructure and operational processes.

Collaboration & Continuous Improvement

Partner with QA Product and Development teams to enhance service reliability.
Drive initiatives to improve time-to-market quality and resilience of solutions.

About You

Proven experience in CloudOps/DevOps/SRE roles (10 years) with strong leadership capabilities.
Skilled in cloud architecture (AWS preferred) Linux environments and containerisation frameworks.
Proficient in Python or similar programming languages.
Hands-on experience with IaC tools (Terraform Ansible) and CI/CD automation.
Strong problem-solving skills and ability to work in fast-paced distributed teams.
Eligible for DBS check and UK Security Clearance.

Desirable:

Experience supporting client-facing systems in public sector or healthcare.
Familiarity with secure systems handling sensitive data.
Proactive mindset for identifying operational improvements.

Note: This role is not eligible for UK visa sponsorship.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

Required Experience:

Job Description SummaryWe are seeking a Site Reliability Engineering Lead to head a team delivering mission-critical cloud services for a UK Public Sector client. This role combines hands-on technical expertise with leadership responsibilities ensuring high availability reliability and scalability o...

Job Description Summary

Team Leadership & Management

Lead manage and mentor a team of CloudOps engineers ensuring performance management career development and engagement.
Manage on-call rota and operational readiness for 24/7 support.
Oversee administrative and resource planning tasks.
Represent CloudOps in Programme Board Architecture Service Reviews & Client Meetings where necessary

Cloud Operations & Automation

Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible.
Automate provisioning configuration and scaling of AWS cloud resources.
Build and maintain CI/CD pipelines for infrastructure and application deployments.

Platform Reliability & Performance

Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution.
Optimise system performance through metrics dashboards and proactive tuning.
Implement cost optimisation strategies for cloud resource usage.

Application Support

Become familiar with the application and service to be able to provide L2 support
Co-ordination with Service Management Engineering & DevOps around application issues

Operational Excellence

Develop and maintain disaster recovery and backup strategies.
Ensure compliance with security and governance standards including handling sensitive data (PII/PHI).
Maintain comprehensive documentation for infrastructure and operational processes.

Collaboration & Continuous Improvement

Partner with QA Product and Development teams to enhance service reliability.
Drive initiatives to improve time-to-market quality and resilience of solutions.

About You

Proven experience in CloudOps/DevOps/SRE roles (10 years) with strong leadership capabilities.
Skilled in cloud architecture (AWS preferred) Linux environments and containerisation frameworks.
Proficient in Python or similar programming languages.
Hands-on experience with IaC tools (Terraform Ansible) and CI/CD automation.
Strong problem-solving skills and ability to work in fast-paced distributed teams.
Eligible for DBS check and UK Security Clearance.

Desirable:

Experience supporting client-facing systems in public sector or healthcare.
Familiarity with secure systems handling sensitive data.
Proactive mindset for identifying operational improvements.

Note: This role is not eligible for UK visa sponsorship.

Required Experience:

Key Skills

Kubernetes
FMEA
Continuous Improvement
Elasticsearch
Go
Root cause Analysis
Maximo
CMMS
Maintenance
Mechanical Engineering
Manufacturing
Troubleshooting

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About Company

IQVIA

IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more

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