HVAC Building Automation Networking Lead Specialist

What you will do

Under general direction perform preventive maintenance repair installation and/or replacement of HVAC Controls Systems & Equipment Building Control Systems.

Mostlyworkwill involveJohnson ControlsMetasys brand of building automation systems and controls products.

How you will do it

• Experience with programming and/or troubleshooting in one or more of the following brands of HVAC Controls products is highly desired: JohnsonControls Honeywell Siemens Delta Distech Carrier ALC and/or Andover. Experience with BAS communication protocols should include one of the following: BACnetMSTP BACnet IP N2 P1 Modbus and/or LON.
• Additionally Technical Team Lead shallassistbranch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and providing technical support andassistancewith technical development for others in the HVAC Controls team.
• Ensures work is being performed in compliance with company state local and Federal legal requirements andoperateson the job with the highest level of ethics.
• Properly completes all required company customer and service documentation.

What we look for

Required

• High School Diploma or GED
• Background in IT/Server Integration and Networking
• Adheres to allJohnson Controlsand customer safety standards.
• Providessafety leadership and instruction to all Technicians.
• Providessafety awareness and instruction to subcontractors onJohnson Controlswork sites.
• Recognized as a Leader bypeerswhile being a coach and mentor within the branch. Escalation points on technical issues andprovideson-the-job training for other technicians.
• Provides solutions to others onvery complexsystem problems by either troubleshooting or advising how to resolve problems.
• Escalation points from the branch to the technical resource team in Milwaukee for critical issues. Viewed as an expert ingivenfield by both employees and customers.
• Assists management with assuring proper field operational disciplines of other Technicians are followed.
• Regularlyprovidesinput on development and training needs of the branch.
• Assists in developing quotes and estimates foridentifiedL&M work and submitsto the Customer Service Manager or Customer Service Agent as appropriate.
• Assists with the identification ofmaterial needsrequiredfor service delivery.
• Assists the Service Manager or Customer Service Agent with identifying and scheduling individuals with the correct skills and knowledge to perform repairs or installation.
• Communicates withcustomerupon arrival and before leaving the work site. Ensureshigh levelsof customer satisfaction. Meets regularly withcustomerto become familiar with operating problems. Keeps customer informed on the nature of serviceprovidedoutstanding issues and recommends system enhancements upgrades and or repairs.
• Manages assigned work to meet a professional level of execution on-time and to the customer satisfaction.
• Provides consultant level services for customers related to building system repairs and enhancements.
• Ensures ultimate customer satisfaction levels with assigned customers.
• Conducts self-study (readingresearchand practice) to improve andmaintaintechnicalproficiency.
• Completes all training and certifications as required by the company.

Preferred

• Bachelors Degree
• At least 10 years of experience

HIRING HOURLY RANGE: $33.65 - 45.67 (Hourly rate to be determined by the education experienceknowledge skills and abilities of the applicant internal equity and alignment with marketdata.) This role offers a competitive Bonus plan. This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range we encourage you to apply. Tosupport an efficient and fair hiring process we may use technology assisted tools includingartificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details please visit the About Us tab on theJohnson Controls Careers site at - AD2

#TechnicalHiring

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.