Business Systems Analyst – Salesforce

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
profile Experience Required: 5years
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Essential Skills

  • 8 years as a Business Systems Analyst with a good Salesforce expertise

  • Experience working independently as the BSA or system analyst

  • Experience and fully comfortable acting as a subject matter expert and consultant as well as contributor to potential project assessments for crucial and important initiatives

  • Experience in Agile Methodology

  • Ability to conduct review and demo sessions with key stakeholder (including upstream and downstream apps) guide them towards technical solution

  • Experience in micro apps development process


Desirable Skills

  • Work with Business and technology partners to Define document and translate business requirements into detailed functional specifications considering non-functional requirements

  • Research and analyze current state system capabilities and define technology solutions options and recommendations

  • Document in the form of epics stories wireframes business rules and acceptance criteria

  • Ensuring stories are "ready" for upcoming sprints

  • Assist testing teams in translating requirements and use cases into test conditions and expected results for product performance user acceptance and operational acceptance testing

  • Contribute to project management activities such as: scoping and estimating project efforts identifying risks and recommending mitigation measures communicating activity status as well as escalating and communicating possible issues

  • Participate in quality management reviews including designs prototypes and other requirements work products

  • Work closely with stakeholders to determine solutions assess impact to existing work processes and systems and pinpoint how to manage integration

  • Provide operational and process-related analysis and support

  • Respect existing processes and standards including requirements management and project management disciplines technology delivery and business technology architecture escalating issues as needed


Keyword

  • Salesforce Apex FSC with Marketing Cloud experience


Skills

  • Digital : Salesforce Development and Technical Design

  • Analytical Ability


Experience Required

  • 68 Years





Required Skills:

Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.

Essential Skills8 years as a Business Systems Analyst with a good Salesforce expertiseExperience working independently as the BSA or system analystExperience and fully comfortable acting as a subject matter expert and consultant as well as contributor to potential project assessments for crucial an...
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Company Industry

IT Services and IT Consulting

Key Skills

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