Veterinary Client Service Representative

Orlando, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

Description

Veterinary Eye Institute (VEI) is the leadingveterinarian-ownedand led network of stand-alone ophthalmology help ourpatientreceive advanced medical treatments and innovations. We treat things like cataracts glaucoma uveitis ulcers sudden blindness and so much more! We are looking for collaborative and driven people to join our clinical team

We are looking for: Client Service Representative (CSR)

Proposed Schedule: Monday Tuesday Thursday 7:45 - 6:00 Friday 7:45 - 5:00

The rightcandidate enjoys working with people and their petsis caring friendly and efficient. Someone who creates awarm and welcomingimpression andremainsprofessional and courteouswhile handling multiple tasks.

We are searching for someone whofirmly believesin the quality of care we provide and can communicate this sense of assurance to additionunderstandsour services and recommendations and clearlycommunicatethem to clients.

The ideal applicant can empathize with clients and remain compassionate and well mannered.Remainingcalm and collected in the face ofemergency situations.

Whatyoulldo:

Greet and check-in clients

Answer telephones and transfer calls

Escort clients and their pets to exam rooms

Manage medical records chartsreportsand correspondence

Discuss payment options and process payments

Communicationbetween clients and staff

Maintain a neat and clean lobby

Whoyou are:

High school diploma or equivalent

Ability to remain composed in stressful and emotional situations

Excellent verbal and written communication skills

Excellent client service skills and phone etiquette

Attention to detail self-motivated and the ability to work successfully as part of a team and autonomously

Sense of urgency within a fast-paced environment

Some flexibility with work hours and able to workadditionalhours when necessary

Critical thinking skills and ability toanticipateneeds inter & intra-departmentally

Ability to stay ontaskand work energetically for entire shift sometimes up to 10 hours per day

Eager to learn more about diseases and medication specific to ophthalmology

Perks and Benefits include:

Strong career growth and personal development opportunities

Comprehensive Health Benefits

Vision and Dental

HSAFSAand Independent Care Spending

401k with Employer Match

Paid Time Off (PTO)

Shift Differentials and On-callPay

Uniform Allowance

Employee Pet Discounts and Pet Insurance

Elective Short-Term Disability Life and Accident Insurance and companypaidLong Term Disability

Continuing Education Opportunities and Assistance Program

Come as you are.VEIis an equal opportunity employer. We are also a drug-free organization thereforeemployment withVEI isdependentupon the passing of a drug screen and background check.

VEIdoes not accept unsolicited resumes from third-party recruiters.

Required Experience:

Unclear Seniority

DescriptionVeterinary Eye Institute (VEI) is the leadingveterinarian-ownedand led network of stand-alone ophthalmology help ourpatientreceive advanced medical treatments and innovations. We treat things like cataracts glaucoma uveitis ulcers sudden blindness and so much more! We are looking for col...