Head of Fraud Strategy

Who we areAt Vanquis we have a simple purpose: to deliver caring banking so our customers can make the most of lifes opportunities. Established in 1880 were now a FTSE All Share company and leading specialist bank. We lend responsibly providing tailored products and services to over 1.7 million UK customers. We see ourselves as the bank thats got your has been named one of the Financial Times UKs Best Employers 2025 ranking in the top 50 nationwide and seventh in Banking and Financial Services. This recognition is based on independent employee feedback reflecting our strong workplace culture career growth opportunities and commitment to our are proud signatories of the Armed Forces Covenant and actively support the Armed Forces community including veterans reservists and military take care of our colleagues as well as our customers we are creating a workplace where everyone feels connected valued empowered and rewarded all guided by our four core values caring for people pulling together finding better ways and getting the right things our colleagues goes beyond pay. Were building a culture where everyone feels valued motivated and proud. Alongside competitive salaries we offer meaningful benefits annual salary reviews a discretionary bonus scheme and evolving care about your career and ambitions just as much as you do offering tools guidance and opportunities to help you grow. Take ownership stay curious and well match your ambition with unique experiences hands-on learning and tailored development to support your career roleReporting to the Head of Operational Strategy the Head of Fraud strategy will lead on the delivery and oversight of the Fraud strategy and analytics functions across Vanquis Bank including cards and vehicle finance. This is a pivotal role within the Bank ensuring appropriate strategic direction fraud management real time analysis and insight. Supporting the prevention of external and internal application transactional and payment fraud this role will interact with senior stakeholders and peers across the Bank. The role holder will represent Vanquis externally at industry events and forums as well as liaising regularly and directly with external 3rd Parties. Summary of key duties: Development and delivery of fraud strategic objectives and initiatives within the Bank Maintain the protection of customers & the Bank against fraud & unauthorised financial loss Ensure compliance with with relevant law Regulation & policy Collaborate with peers and senior leaders to align the Fraud Strategy to the overall bank strategyResponsibilities: Drive the design planning and execution of the fraud strategies to enhance fraudprevention capabilities ensuring alignment with evolving regulatory expectations use ofnew technology bank-wide programmes and leading industry practice. Own and manage the fraud budget ensuring optimal allocation of resources to achievestrategic objectives. Monitor and report on fraud-related financial performance including actual losses versus forecast and provide variance analysis with actionable insights. Ensure processes accurately align with the Banks risk appetitive to effectively safeguardagainst fraud losses support business growth and drive good customer outcomes Analyse manage report and escalate fraud strategies trends & risks via appropriategovernance forums. Ensure all regulatory and compliance requirements are understood and met and risks and issues are prioritised appropriately within the three lines of defence model. Provide recommendations and support the implementation of new policy rules andprocedures to enhance fraud detection mitigation and recovery efforts. Contribute where appropriate to the ongoing development of the organisations Financial Crime Strategy. Meet defined individual and team performance and quality targets to ensure delivery ofkey business objectives. Adherence to key internal and external policies standards and regulation that may applyand execute remediation plans for any gaps of weaknesses that may exist. Support operational delivery of the financial crime strategy held under the remit of the MLRO. Responsible for raising Fraud concerns / attacks to the wider business including any major stakeholders. Interaction with 1st and 2nd line Fraud Strategy and Financial Crime. Empower a culture of engagement and accountability within the team and effectivecollaboration within cross functional required: Senior management or leadership roles within Fraud Operations or Strategy Experience in setting fraud strategy aligned with business objectives and risk appetite Banking or consumer credit knowledge Knowledge of FFC risk regulation international and national standards Proven experience making risk-based decisions and determining the appropriate actions/solutions. Experience in all aspects of team management including recruitment objective setting performance management conflict resolution and personal development. Deep understanding of fraud budgeting and losses. Expertise in emerging fraud typologies (APP fraud synthetic ID mule networks cyber-enabled fraud). Understanding of UK regulatory frameworks (FCA PRA PSR) and industry standards (e.g. UK Finance CIFAS). Strong knowledge of fraud analytics predictive modelling and machine learning applications. Familiarity with fraud detection platforms transaction monitoring systems and data visualisation tools. Ability to influence senior stakeholders and drive cross-functional initiatives. Ability to benchmark against industry best practices and incorporate insights into the banks fraud strategy. Active participation in industry forums and working groups to influence policy and share intelligence. Ability to think independently and to provide constructive : London Chatham or Bradford (Hybrid working)Working Pattern: Hybridtypically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldnt hinder you from applying for new opportunities which is why we aim to match your existing flexible working arrangements where We Offer:Holidays: 25 days holiday up to 30 days (depending on service)Pension: We know it is important to save for the future that is why we will contribute up to 10%Maternity/Paternity: We realise that family time is important we offer enhanced maternity (after successful completion of probation) and 4 weeks paternity leaveWorkations: opportunity to work abroad 20 days a year (approved list of countries) enabling you to visit family and friends or extend your tripVolunteering: 2 paid days to give back to the charity of your choiceDevelopment: LinkedIn Learning for allFinance: Snoop Premium available to all colleaguesOpportunities to connect: via quarterly socials in-person and virtual company updatesMedical: Opportunity to opt in for Private Medical InsuranceBonus: Discretionary annual bonusEqual Opportunity Statement Here at Vanquis Banking Group we embrace everyones unique strengths and identities to be themselves at work. Regardless of how you identify yourself your sexual orientation martial or civil partner status race colour nationality ethnic or national background faith disability or age your experiences and background help enrich our teams and most importantly help support our customers in the best way possible. At the end of the day its our people that help us to fulfil the reason why were here in the first place: to help put people on a path to a better everyday theres anything we can do in the recruitment process to help you achieve your best get in touch. Whether its a copy of our application form in another format or additional assistance were available to help. You can contact us