Medical Receptionist Keller
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Job Location:
Keller, TX - USA
Hourly Salary:
$ 20 - 24
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
CLOSING DATE:Open Until filled with Bi-weekly reviews
POSITION:Medical Receptionist
SALARY: $20.20-$24.61 per hour DOE
REPORTS TO:Operations Manager for LRCHC
LOCATION: Keller WA
SUMMARY:
The Medical Receptionist for the Colville Tribal Healthcare Authority is the first point of contact for patients at their assigned location. The incumbent will be responsible for ensuring a smooth positive and patient focused environment. The Medical Receptionist will perform their job duties in a professional manner while assuring that all the needs of the patients are met with a pleasant demeanor.
ESSENTIAL FUNCTIONS:
- Handles all administrative functions for the medicaloperations including: patient registration communication with plans for determining benefits and payment processing.
- Schedules monitoring appointments missed appointments and documenting issues.
- Assists with the identification of high risk patients and include them in the patient registry(s).
- Enters data in the Electronic Health Record (EHR) and Resource and Patient Management System (RPMS).
- Responsible for accurate patient demographics insurance eligibility and verification related to patient accounts.
- Assist with patient questions and/or complaints for resolution of concerns.
- Complies and ensures compliance with applicable legislation funding and organizational requirements policies and procedures.
- Ensure confidential handling of sensitive team member information in line with data protection policies and laws.
- Performs other duties as assigned.
Qualifications
KNOWLEDGE SKILLS AND ABILITIES:
- High School Diploma GED or equivalent is required.
- Certificate in office administration medicaladministration or related field and 2 (two) years of work experience in an office support environment. Other combinations of higher education and extended experience may substitute for the certificate when it demonstrates the ability to fulfill the requirements of the position.
- HIPAA and Privacy training within 90 days of employment.
- Blood borne pathogen training annually.
- CPR/First Aid within initial 90 (ninety) days of hire.
- Ability to understand speak communicate and read the English language.
- Ability to utilize RPMS and EHR proficiently.
- Requires ability to utilize a multi-line telephone with good telephone etiquette.
- Proficiency in MS Office (Word Excel Outlook PowerPoint).
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Well-developed human relation skills to convey technical concepts to others and to give instructions.
- Ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization.
- Ability to plan organize and prioritize work processes in a high-volume environment in order to meet schedules and timelines.
- Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
- Ability to communicate professionally in written verbal and non-verbal format while portraying a friendly tone word choice and body language.
- Ability to take initiative and be proactive in the duties of the position in order to meet mandated deadlines and to comply with goals and objectives.
PHYSICAL REQUIREMENTS:
- Ability to sit for long periods of time.
- Manual and finger dexterity to complete duties.
- Ability to frequently bend stoop and reach.
- Ability to push and pull frequently.
- Ability to comprehend complex issues.
- Sufficient visual acuity to write recognize printed materials computer screen and notice non-verbal behavior.
- Speech and hearing ability to project voice to small and large audiences carry on telephone conversations hear and grasp verbal communications and equipment prompts.
Note: Pursuant to Tribal Policy if this position is safety sensitive it is subject to pre-employment drug addition this position is subject to reasonable suspicion and post-accident drug testing.
TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.
If required of this position you must possess and maintain avalid Washington State drivers license and be eligible for the Tribes Vehicle addition this position may be subject to pre-employment background clearances. If applicable these clearances must be maintained throughout employment.
INFORMATION: Brenda VanSlyke Human Resources Generalist Colville Tribe Health Care Authority
Required Experience:
Junior IC
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
