We are seeking a Product Development Specialist to support the statement communications channel within a large regulated financial services environment. This role plays a key part in ensuring customer statements are accurate compliant and delivered on time while also supporting marketing content operational controls and ongoing improvements to statement production processes. The position partners closely with technology marketing operations compliance and external vendors.
Key Responsibilities
- Manage and support the end-to-end statement process to ensure accurate compliant and timely customer communications
- Execute statement-based marketing campaigns including content coordination testing and quality assurance
- Partner with technology and operations teams to resolve statement production issues and implement enhancements
- Support audits compliance reviews and operational controls related to statement communications
- Deliver statement projects including documentation testing validation and stakeholder coordination
- Identify process improvement opportunities to drive efficiency cost savings and risk reduction
- Assist with new program or partner onboarding related to statements and communications
Qualifications :
- 2 years of experience in credit card financial services statement operations or regulated customer communications
- Bachelors degree in business marketing technology or equivalent experience
- Understanding of credit card systems customer data and operational workflows
- Experience working cross-functionally with technology marketing compliance and operations teams
- Strong attention to detail problem-solving ability and process mindset
- Comfortable supporting audits documentation and regulatory requirements
- Project execution experience; Jira and statement platform experience a plus
What This Role Requires
- Strong communication and stakeholder management skills
- Ability to work in a fast-paced highly regulated matrixed environment
- Ownership mindset adaptability and comfort balancing multiple priorities
- Hybrid work schedule (on-site 3 days per week)
Additional Information :
This role is not eligible for immigration sponsorship.
Pay range for this position is $50 - $55 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience skills certifications training and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical dental vision 401K PTO commuter benefits spending accounts life insurance disability coverage and EAPs.
A diverse workforce is a strong workforce
To deliver growth at BLEND360 and for our clients we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history our growth and continues to have a profound impact on our success. We are determined to have equality in the workplace within our team and as an extension of our clients team.
This is not the work of the moment and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing selection and retention of the talent we hire and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning.
Remote Work :
No
Employment Type :
Contract
We are seeking a Product Development Specialist to support the statement communications channel within a large regulated financial services environment. This role plays a key part in ensuring customer statements are accurate compliant and delivered on time while also supporting marketing content ope...
We are seeking a Product Development Specialist to support the statement communications channel within a large regulated financial services environment. This role plays a key part in ensuring customer statements are accurate compliant and delivered on time while also supporting marketing content operational controls and ongoing improvements to statement production processes. The position partners closely with technology marketing operations compliance and external vendors.
Key Responsibilities
- Manage and support the end-to-end statement process to ensure accurate compliant and timely customer communications
- Execute statement-based marketing campaigns including content coordination testing and quality assurance
- Partner with technology and operations teams to resolve statement production issues and implement enhancements
- Support audits compliance reviews and operational controls related to statement communications
- Deliver statement projects including documentation testing validation and stakeholder coordination
- Identify process improvement opportunities to drive efficiency cost savings and risk reduction
- Assist with new program or partner onboarding related to statements and communications
Qualifications :
- 2 years of experience in credit card financial services statement operations or regulated customer communications
- Bachelors degree in business marketing technology or equivalent experience
- Understanding of credit card systems customer data and operational workflows
- Experience working cross-functionally with technology marketing compliance and operations teams
- Strong attention to detail problem-solving ability and process mindset
- Comfortable supporting audits documentation and regulatory requirements
- Project execution experience; Jira and statement platform experience a plus
What This Role Requires
- Strong communication and stakeholder management skills
- Ability to work in a fast-paced highly regulated matrixed environment
- Ownership mindset adaptability and comfort balancing multiple priorities
- Hybrid work schedule (on-site 3 days per week)
Additional Information :
This role is not eligible for immigration sponsorship.
Pay range for this position is $50 - $55 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience skills certifications training and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical dental vision 401K PTO commuter benefits spending accounts life insurance disability coverage and EAPs.
A diverse workforce is a strong workforce
To deliver growth at BLEND360 and for our clients we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history our growth and continues to have a profound impact on our success. We are determined to have equality in the workplace within our team and as an extension of our clients team.
This is not the work of the moment and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing selection and retention of the talent we hire and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning.
Remote Work :
No
Employment Type :
Contract
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