NDIS Administrative Support Officer
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
NDIS ADMINISTRATIVE SUPPORT OFFICER
PERMANENT FULL-TIME
BRISBANE
Your Next Role
As an NDIS Administration Officer you will support the effective delivery of NDIS services through accurate documentation system updates and coordinated client support. This role manages client enquiries prepares and maintains budgets and service documentation and ensures information is accurately recorded across systems such as Visicase and PACE.Your Key Responsibilities
- Manage client enquiries and coordinate communication across NDIS teams to support timely and accurate service delivery
- Prepare and maintain NDIS documentation including budgets Service Orders Service Agreements and plan renewal documents
- Accurately update and maintain client and funding records across systems including Visicase PACE CIMS and P&A folders
- Upload signed documentation update funding allocations and monitor system data to ensure continuity of services
- Provide operational support to Team Leaders and Rosterers including notification of new or updated documentation and resolution of budget-related queries
- Monitor NDIS plan dates and key milestones supporting compliance with NDIS Practice Standards and organisational procedures
- Contribute to continuous improvement of administrative processes and undertake other duties as directed
You will have:
- Relevant experience and/or qualifications in business administration and/or a human-services related field
- Proven experience delivering high-quality administrative support with strong data entry record-keeping accuracy sound judgement initiative and discretion
- Experience using Client Management Systems and Microsoft Office including document management and compliance tracking
- Understanding of the NDIS including plans funding categories service agreements Practice Standards and compliance obligations
- Knowledge of privacy and confidentiality requirements
- Professional and effective phone and email communication skills
- Compassionate ethical and highly professional with strong organisational skills and the ability to adapt to changing priorities
- Ability to build strong working relationships and work effectively both independently and collaboratively
Why RFQ
At RFQ we are dedicated to creating a supportive inclusive and empowering workplace where you can thrive. By joining our team you will benefit from:
- $76000 - $81000 Base annual salary (depending on experience) Superannuation
- Enhance your take home pay with salary packaging of up to $15900 on general living expenses and additionally up to $2650 annual entertainment benefits which also includes access to novated leasing.
- Free Employee Assistance Program (available for staff and their family).
- Opportunities for a wide range of career and professional development.
Apply Now!
Submit your application together with your resume by selecting apply now. Youll be taken to our online portal where you will find more information including the Position Description.
Please note that this position could be based in any of the RFQ offices. Further information about the role can be obtained by contacting the Area Manager Diana Bennet on.
RFQ is an organisation that embraces diversity.
The position will be subject to a Criminal History Check which will be in the form of an NDIS Worker Screening Clearance.
For further information please visit: Experience:
Unclear Seniority
Key Skills
- Fiscal Management
- Microsoft Access
- Employee Evaluation
- Military Experience
- Business Management
- Strategic Planning
- Project Management Software
- Administrative Experience
- Budgeting
- Human Resources
- Financial Management
- Word Processing
