Group Manager JD- Key Responsibilities1. End-to-End P2P Ownership Own complete P2P lifecycle: Vendor Master Invoice Processing 2/3-Way Matching Exception Handling Payments and Reconciliations Ensure adherence to financial controls audit requirements and SOX compliance Drive consistent SLA TAT accuracy and cost-to-serve improvements2. Client & Stakeholder Management Act as primary P2P escalation point for Finance Accounting and Operations leaders Lead QBRs MBRs and governance forums presenting insights trends and corrective action plans Translate client business needs into execution-ready operating models3. Team Leadership & Workforce Management Lead multi-location P2P teams (India / Philippines as applicable) Drive productivity utilization cross-skilling and succession planning Build a strong performance culture with clear KPIs coaching and accountability4. Transformation Automation & Analytics Identify automation opportunities across invoice ingestion OCR duplicate detection tolerance checks and payment controls etc Partner with WNS Digital / Automation teams to deploy RPA analytics and workflow optimization Build dashboards and MIS with actionable insights (aging exception root causes vendor behavior)5. Risk Compliance & Controls Ensure zero tolerance for control breaches duplicate payments or audit failures Lead internal/external audits and closure of observations Strengthen vendor compliance documentation and approval governance6. Financial & Commercial Ownership Own cost productivity and margin targets for the clients P2P scope Support pricing discussions scope changes and future growth opportunities Drive continuous value articulation for client (beyond BAU delivery)Required Experience & Qualifications 1215 years of experience in Procure to Pay / Accounts Payable operations 7 years in a senior people management role (Manager / Senior Manager / Group Manager) Strong experience in BPO / Shared Services environment Proven experience managing US-based clients preferably in Transportation Logistics or Freight Hands-on exposure to ERP systems (Oracle SAP NetSuite etc.) Strong understanding of SOX audit controls and financial compliance Experience in process transformation automation or digital enablement
Qualifications :
Key Skills & Competencies Client-facing leadership & executive communication Data-driven decision-making & problem-solving Strong financial acumen and control mindset Change management & transformation leadership Ability to operate in a fast-paced high-accountability environment
Remote Work :
No
Employment Type :
Full-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more