Assistant BDC Manager
Ed Napleton Automotive Group
Napleton Clermont CJDR
The Ed Napleton Automotive Group is looking for our next Assistant BDC Manager to support the Sales Business Development Center at Napleton Clermont CJDR. This role works directly under the BDC Director to assist with daily operations team performance coaching and appointment production for the sales department.
This is an excellent opportunity for an experienced BDC professional ready to step into a leadership role gain hands-on management experience and grow within one of the countrys most successful automotive groups. Apply Today!
The Ed Napleton Automotive Group represents over 25 automotive brands and operates 50 dealerships across seven states. With more than 3500 employees nationwide we offer long-term stability internal growth opportunities and a strong family-owned culture built over 90 years.
What We Offer:
Potential pay range of approximately $45000$65000 per year based on performance
Family Owned and Operated 90 years in business
Medical Dental Vision Insurance and 401(k)
Paid Vacation and Sick Time
Paid Training
Employee discounts on products services and vehicles
Clear advancement opportunities within the BDC and dealership leadership structure
Job Responsibilities:
Support the BDC Director with daily oversight of the Sales BDC team
Assist in hiring training coaching and developing BDC representatives
Help monitor lead flow response times appointment quality and show rates
Ensure all inbound and outbound sales calls internet leads texts and emails are handled promptly and professionally
Work closely with Sales Management to ensure proper follow-up and appointment execution
Assist with tracking department performance reporting and incentive metrics
Handle escalated customer concerns related to the sales process
Review lead sources and digital performance regularly and communicate improvement opportunities to the BDC Director
Step in as acting team lead when the BDC Director is unavailable
Job Requirements:
Minimum 23 years of BDC or Internet Sales leadership experience
Strong verbal and written communication skills
Experience working in CRM systems and Microsoft Office
Highly organized detail-oriented and performance-driven
Strong customer-focused mindset with the ability to coach and lead a team
Ability to work collaboratively with dealership leadership
Willingness to undergo a background check in accordance with local and state regulations
Must be 18 years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination or harassment of any kind based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Assistant BDC ManagerEd Napleton Automotive GroupNapleton Clermont CJDRThe Ed Napleton Automotive Group is looking for our next Assistant BDC Manager to support the Sales Business Development Center at Napleton Clermont CJDR. This role works directly under the BDC Director to assist with daily opera...
Assistant BDC Manager
Ed Napleton Automotive Group
Napleton Clermont CJDR
The Ed Napleton Automotive Group is looking for our next Assistant BDC Manager to support the Sales Business Development Center at Napleton Clermont CJDR. This role works directly under the BDC Director to assist with daily operations team performance coaching and appointment production for the sales department.
This is an excellent opportunity for an experienced BDC professional ready to step into a leadership role gain hands-on management experience and grow within one of the countrys most successful automotive groups. Apply Today!
The Ed Napleton Automotive Group represents over 25 automotive brands and operates 50 dealerships across seven states. With more than 3500 employees nationwide we offer long-term stability internal growth opportunities and a strong family-owned culture built over 90 years.
What We Offer:
Potential pay range of approximately $45000$65000 per year based on performance
Family Owned and Operated 90 years in business
Medical Dental Vision Insurance and 401(k)
Paid Vacation and Sick Time
Paid Training
Employee discounts on products services and vehicles
Clear advancement opportunities within the BDC and dealership leadership structure
Job Responsibilities:
Support the BDC Director with daily oversight of the Sales BDC team
Assist in hiring training coaching and developing BDC representatives
Help monitor lead flow response times appointment quality and show rates
Ensure all inbound and outbound sales calls internet leads texts and emails are handled promptly and professionally
Work closely with Sales Management to ensure proper follow-up and appointment execution
Assist with tracking department performance reporting and incentive metrics
Handle escalated customer concerns related to the sales process
Review lead sources and digital performance regularly and communicate improvement opportunities to the BDC Director
Step in as acting team lead when the BDC Director is unavailable
Job Requirements:
Minimum 23 years of BDC or Internet Sales leadership experience
Strong verbal and written communication skills
Experience working in CRM systems and Microsoft Office
Highly organized detail-oriented and performance-driven
Strong customer-focused mindset with the ability to coach and lead a team
Ability to work collaboratively with dealership leadership
Willingness to undergo a background check in accordance with local and state regulations
Must be 18 years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination or harassment of any kind based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
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