Bookings Coordinator

At Canada Diagnostic Centres we are driven by helping Canadians access diagnostic services and providing remarkable experiences to our patients every day. Our care is compassionate accurate and timely to help patients make progress in their health journey. We live by a mantra of Remarkable Care. Remarkable are currently looking for a full-time Bookings Coordinator to join our Bookings Team. Partnering with clinic and shared services teams including Core Operations Medical Office Administration X-Ray and Ultrasound the Bookings Coordinator helps create a remarkable patient experience before their visit starts. As the first point of contact the Bookings Coordinator supports timely access to diagnostic services by scheduling patients accurately providing clear exam instructions and answering inquiries attentively. By bringing compassion and clarity to the coordination of bookings across clinics the Bookings Coordinator helps deliver remarkable care every visit while creating the conditions for remarkable careers across Youll Be DoingPatient Scheduling: Ensure a seamless booking experience by accurately scheduling diagnostic imaging appointments providing clear pre-exam instructions and addressing inquiries with Processes: Identify inefficiencies recommend solutions and contribute to strategic initiatives that strengthen -Functional Collaboration: Partner with other departments to meet organizational Expertise: Growing leadership capabilities through ongoing learning development and the Patient Experience: Champion a compassionate personalized approach that supports a remarkable journey for every Standards and Compliance: Promote adherence to protocols processes and regulatory Workflows: Share ideas that contribute to more efficient operations and an improved daily experience for both patients and team Were Looking ForEducational Background: Diploma or Degree in Business Administration Medical Administration or a related field is considered an Scheduling Expertise: Competency coordinating multi-site coverage in a health-care setting with attention to accuracy in schedules templates and documentation while addressing operational challenges and adapting to Experience: A background scheduling medical appointments in a high-volume call environment combined with strong organizational abilities to balance multiple priorities in a fast-paced Functional Capabilities: A track record of collaborating with clinical and shared services Proficiency: Skilled with scheduling tools (Qgenda preferred) Microsoft Office and other administrative tools.A Compassionate Care Mindset: Empathy and professionalism with a commitment to creating a warm environment for Learning and Development: A commitment to continuous learning with a focus on building expertise and enhancing team performance through knowledge Language Skills: Comfort communicating in more than one language is considered an We OfferCompetitive Pay: A competitive remuneration package in recognition of your Time Off: Vacation pay to help you recharge and balance & Wellness: Medical dental and vision benefits plus access to our Employee & Family Assistance Program for additional & Development: Access to training to enhance your professional Onboarding: Structured training and coaching from day Savings: A matching RRSP/TFSA plan to help secure your financial Protection: Short-term and long-term disability coverage providing peace of Insurance: Coverage to protect you and your loved InformationDeadline to Apply: 11:59 PM MST January 28 Location: Sloane Square Calgary. Hours of Work: Candidates are expected to work shifts scheduled between 11:00 a.m. and 7:00 p.m. Monday to Friday. Availability for occasional Saturday shifts is considered an Canada Diagnostic Centres Canada Diagnostic Centres (CDC) has been a leader and innovator in radiological services offering compassionate quality diagnostic imaging solutions for over 30 years. With more than 43 radiologist-led community clinics across Alberta Saskatchewan Ontario and British Columbia we are dedicated to delivering clarity through 2025 we supported more than 900000 patients through their diagnostic journey offering timely services in a warm and comfortable setting. Our expertise spans a full range of imaging and interventional services including MRI CT Ultrasound Echocardiography Nuclear Medicine Mammography X-Ray Breast Imaging Bone Mineral Density Fluoroscopy Maternal Fetal Medicine Pediatric Imaging Gastrointestinal Studies and image-guided pain management the heart of our services are collaborative interdisciplinary teams who bring insight skill and compassion to every interaction. Inspired by what our teams make possible we create space for development provide reliable equipment and continuously same care we extend to our patients and teams carries through to how we welcome applicants. We actively invite applications from individuals of all backgrounds and are committed to equitable hiring practices. If you require accommodations at any stage of the hiring process please contact us at Were happy to work with you to ensure a fair and accessible note that only those selected for an interview will be contacted. All applicants must have legal authorization to work in Canada.