Design Innovation Project Manager

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Springboard Studio is a design-thinking platform and team within Mass General Brigham (MGB) that engages frontline providers staff and patients to make healthcare more user-friendly advancing systemwide strategic priorities and transformation. Using a process of applied creativity adapted to the time and task constrained healthcare environments found within MGB Springboard serves as a systemwide design function that works towards implementable solutions that are at the intersection of desirability feasibility and viability. Springboard leverages the greatest resource within MGB its human resources to put patients at the center and improve the lives of providers. Solutions may be process-related care redesigns hardware software or a combination thereof. The Springboard Studio works with entities internal to MGB as well as external companies educational entities and individuals to efficiently achieve its mission. Springboard is a continuous learning entity within MGB that adapts its methodologies and measures the impact of both its own processes and the resulting products.

Reporting to the Senior Consultant the Program Manager collaboratively contributes to the operational management design execution and evaluation across Springboard Studio programs.

The Program Manager will work across the Springboard Studio team to support programs that help frontline providers staff and patients develop ideas to make healthcare more user friendly. This role is responsible for the organizational support and execution of programs across Springboards portfolio helping internal innovatorsoften with demanding schedulesadvance their projects and product development. The Program Manager applies program management tools and ideally brings familiarity with human centered design and basic data management. They will collaborate with senior leadership to ensure Springboard delivers high quality support and client deliverables.

The Program Manager supports innovators and projects from diverse institutions and departments across the Mass General Brigham health system and plays a key role in driving outcomes aligned with Springboard Studios contribution to the MGB System Strategy.

Education

• Bachelors Degree in Design Business Healthcare Administration or related field of study required

• Masters Degree Related Field of Study preferred

Experience

• 3-5 years of experience in project management design innovation or business development required

Knowledge Skills and Abilities

• Team player willing to work collaboratively across various projects with a variety of colleagues

• Strong project management skills including planning administration operations.

• Excellent interpersonal and communication skills for collaborating with multiple teams and stakeholders.

• Ability to support facilitation of design thinking workshops and promote creative thinking to solve complex challenges.

• Proficiency in research and data analysis to inform project direction and evaluate outcomes.

• Adaptability and problem-solving skills to adjust project plans and address unexpected challenges.

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$73798.40 - $107400.80/Annual

Grade

6

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework