Sales Support Specialist (HYBRID)
Share
Job Location:
Trooper, PA - USA
Hourly Salary:
$ 22 - 27
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
About InBody New York
InBody is a worldwide leader in the health metrics field revolutionizing the industry with innovative technology and devices. InBodys products are trusted by top research facilities fitness centers hospitals and health centers around the world because of their accuracy reproducibility and ease-of-use.
We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class-leading body composition analyzers to user-friendly automated blood pressure monitors our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being.
About the Role
InBody is seeking a Sales Support Specialist to join our team. As a Sales Support Specialist you will play a critical role in ensuring all sales are processed accurately efficiently and in compliance with company policies. This position works closely with the Sales Logistics and Accounting teams to manage the end-to-end sales documentation process. The ideal candidate is highly detail-oriented organized and comfortable working with multiple systems to support smooth sales operations. This role requires strong analytical and communication skills to identify discrepancies verify order details and uphold data integrity across CRM and ERP systems. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant growth is immense and opportunities abound.
This is a full-time hybrid position at our office located in Trooper PA reporting to the Finance Manager.
Key Responsibilities
Pay Range
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that may be required of the employee. Duties responsibilities and activities may change at any time with or without notice.
COMMITTED TO EQUAL OPPORTUNITY
Biospace Inc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race religion ethnicity national origin citizenship gender gender identity sexual orientation age veteran status disability genetic information or any other protected characteristic. Our equal employment opportunity policy statement the EEO is the Law Poster and Supplement and Pay Transparency Nondiscrimination Provision reaffirm this commitment.
InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability please contact our HR team at .
InBody is a worldwide leader in the health metrics field revolutionizing the industry with innovative technology and devices. InBodys products are trusted by top research facilities fitness centers hospitals and health centers around the world because of their accuracy reproducibility and ease-of-use.
We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class-leading body composition analyzers to user-friendly automated blood pressure monitors our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being.
About the Role
InBody is seeking a Sales Support Specialist to join our team. As a Sales Support Specialist you will play a critical role in ensuring all sales are processed accurately efficiently and in compliance with company policies. This position works closely with the Sales Logistics and Accounting teams to manage the end-to-end sales documentation process. The ideal candidate is highly detail-oriented organized and comfortable working with multiple systems to support smooth sales operations. This role requires strong analytical and communication skills to identify discrepancies verify order details and uphold data integrity across CRM and ERP systems. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant growth is immense and opportunities abound.
This is a full-time hybrid position at our office located in Trooper PA reporting to the Finance Manager.
Key Responsibilities
- Process sales on the backend using information from the CRM to create accurate sales agreements quotes and related documentation
- Review sales documents (Purchase Agreements POs quotes sales tax exemption forms etc.) for accuracy completeness and compliance with company policies
- Reproduce approved orders in the ERP system to generate Sales Orders for fulfillment and invoicing
- Identify and flag inconsistencies in sales items prices or discounts that do not align with sales policy guidelines
- Invoice delivered orders with correct payment terms payment type and supporting documentation
- Verify customer order information to ensure accuracy including reviewing prior records to prevent duplicates or inconsistencies and validating supporting documentation for compliance purposes
- Maintain organization accuracy and confidentiality when handling sensitive company and customer information including sales documents and data
- Communicate with sales team regarding incomplete orders or issues to ensure timely and proper processing
- Process returns and other post sales-related orders in ERP according to company policy
- Support resolution of client inquiries related to orders documentation or billing
- Perform data entry tasks for sales figures metrics and other relevant information
- Perform other duties as assigned by the Finance Manager
- Assisting with shipping arrangements for Logistics for White Glove Services.
- Assisting with on/offboarding process for the HR department for MS account creation/deactivation
- 12 years of experience in sales operations order processing or administrative support (experience in CRM/ERP systems preferred)
- Exceptional attention to detail and accuracy when handling financial or transactional data
- Strong organizational and time management skills with the ability to prioritize multiple tasks and deadlines
- Excellent communication skills both written and verbal with the ability to interact effectively across departments
- Proficiency in Microsoft Office; experience with Zoho CRM and Dynamics 365 (ERP) a plus
- Type a minimum of 55 WPM
- Ability to identify data discrepancies and resolve them proactively
- Comfortable working in a fast-paced deadline-driven environment
- Self-motivated with a strong sense of accountability and ownership
- Bachelors degree in Business Administration Operations Management or a related field
- Hands-on experience with CRM and ERP systems especially Zoho CRM and Microsoft Dynamics 365 Finance & Operations
- Familiarity with sales document workflows including quotes purchase agreements invoices and sales tax documentation
- Working knowledge of sales policies pricing structures and approval processes
- Strong analytical mindset with the ability to identify and correct data inconsistencies
- Experience supporting a Sales Operations or Revenue Operations team preferred
- Ability to adapt quickly to process changes and new system updates
- Commitment to maintaining accuracy efficiency and professionalism in all aspects of work
- Medical (PPO) Dental (PPO) Vision (PPO) & Life Insurance
- 401(k) plan with company match up to 3%
- Competitive PTO package
- 11 annual paid holidays
- Job-related training reimbursement
- Monthly internet reimbursement
- Gym membership reimbursement
Pay Range
- $22.00 - $27.00 per hour
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that may be required of the employee. Duties responsibilities and activities may change at any time with or without notice.
COMMITTED TO EQUAL OPPORTUNITY
Biospace Inc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race religion ethnicity national origin citizenship gender gender identity sexual orientation age veteran status disability genetic information or any other protected characteristic. Our equal employment opportunity policy statement the EEO is the Law Poster and Supplement and Pay Transparency Nondiscrimination Provision reaffirm this commitment.
InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability please contact our HR team at .
Required Experience:
Junior IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Simplifying the understanding of health and wellness through industry-leading technology & education. Discover how we help people achieve better health
