Facility Support Manager

FACILITY SUPPORT MANAGER
Spartanburg SC (On-Site)
Direct Hire

OVERVIEW

We are seeking a Facility Support Manager to lead operational execution governance workforce leadership and maintenance planning integration within a large-scale High-Performance Compute Center (HPCC) environment.

Reporting to the Director of Operations this role provides leadership over 24x7 Shift Operations and Maintenance Planning functions ensuring disciplined execution structured workflows and coordinated performance across all technical domains.

Operating as a peer to Electrical Mechanical Power Generation and Controls Operations leadership this position ensures alignment between engineering-defined technical standards and day-to-day operational execution. The Facility Support Manager drives uptime protection through governance workforce readiness risk coordination and performance accountability in a mission-critical environment.

KEY RESPONSIBILITIES

Operational Leadership & Governance

Lead and develop Shift Operations Leads and Maintenance Planners to ensure consistent execution across all shifts
Oversee 24x7 operational performance including OCC execution service coordination and site readiness
Establish and maintain structured operational governance frameworks reporting cadences and performance standards
Monitor KPIs related to uptime maintenance compliance alarm response safety performance and execution discipline

Maintenance Planning & Workflow Integration

Integrate maintenance planning workflows with technical priorities defined by Electrical Mechanical Power Generation and Controls leadership
Ensure maintenance scheduling work authorization and CMMS processes align with uptime and risk management objectives
Enforce adherence to SOPs MOPs EOPs permits CMMS workflows and formal change management processes
Drive workforce planning training validation qualification tracking and shift readiness programs

Cross-Disciplinary Coordination

Coordinate cross-functional activities to prevent work conflicts and protect live mission-critical systems
Provide senior-level operational coordination during significant site events
Ensure structured incident documentation escalation and follow-through in partnership with technical domain leaders
Oversee third-party service providers supporting operations logistics and site services to ensure SLA adherence

Safety & Compliance

Ensure EH&S compliance LOTO coordination and safe execution practices
Champion a safety-first culture across all operational functions
Reinforce accountability procedural discipline and cross-team collaboration

Financial & Resource Oversight

Support budget oversight for operational services contractor support and workforce planning

REQUIREMENTS

10 years of experience in mission-critical facility operations data centers utilities power generation or similar high-reliability environments
5 years of leadership experience overseeing 24x7 operations teams
Demonstrated experience managing maintenance planning functions and CMMS-driven workflow governance
Strong working knowledge of mechanical electrical controls and power infrastructure systems
Experience implementing operational governance structures KPI frameworks and structured incident management processes
Proven ability to coordinate multidisciplinary teams in high-pressure environments
Strong communication skills and executive-level leadership presence
Commitment to servant leadership safety culture and operational excellence