This is an Information Technology Operations based role that supports our Cleveland Engine Plant which builds the 2.0/2.3L Maverick EcoBoost and 3.5 D35 engines that go into our top selling Ford and Lincoln products such as F-150 Explorer Bronco Expedition Navigator Aviator and more. Our plant also supports the machining of blocks cranks and heads for both I4 and V6 EcoBoost. This is an outstanding opportunity to be a member of the Site IT team and assist in reimagining how site IT lends support to the manufacturing team as we modernize the plant floor with new technology to reduce complexity and increase efficiency.
As a member of the Plant IT team you are directly responsible for maintaining the systems that keep our 3.6 million square foot facility running. Your job responsibilities will require you to provide support that includes technical troubleshooting data analysis & problem resolution for the applications & infrastructure that the plant uses to machine and assemble I4 and V6 EcoBoost engines.
You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing enabling IIOT for Manufacturing and supporting the existing manufacturing execution systems within the facility.
This position provides an excellent opportunity to not only expand your IT Skillset but also to acquire manufacturing experience that will enhance your long-term career potential.
Responsibilities:
Run and Protect all IT services at the site including data centers network equipment servers PCs mobile devices and applications. These devices include UPS Power Distribution Units fire alarm systems Cisco switches/routers load balancers access points locate sensors Windows/Linux servers ESX servers Windows/Mac OS devices DXDs Process Control Boards Cisco IP/iphone/android phones along with off the shelf Ford and some local applications.
Support plant floor equipment throughout the facility (plant floor overhead conveyors in steel).
Knowledge of
Wireless networks and ability to assist in troubleshooting WiFi/Bluetooth issues.
Plant networks: OA MPN and CPN.
ACLs and PLCs.
Virus protection software: Symantec FireEye and Data Center Security
Sharepoint to manage and assist plant with sites and to ensure security compliance.
Escalate issues as appropriate to global support teams and provide on-site support to those teams as issues provide the teams with plant impact assessments and assist in driving the issue to resolution. This requires the Plant IT manager to have some knowledge of production applications utilized in the plant.
Balance business needs such as 24x7 operations with IT priorities such as deployment of critical patches
Support a multi-shift operation in a manufacturing plant.
Must be able to work flexible hours in support of a multi-shift operation. Requires rotating schedule to support business processes. (Days nights and or weekends).
Align plant and business for production changes/updates/outages. Ensure parties understand timing/impact.
Support major business and IT initiatives such as New Model Program launches hardware/infrastructure/application upgrades facility changes IIOT and end user productivity launches. Develop plans to meet critical timing rollout/rollback/contingency plans and minimize any impact to production.
Providing technical support and troubleshooting assistance to end-users on the plant floor.
This includes diagnosing and resolving hardware software and network issues as well as providing training and support to help users effectively utilize technology.
In addition to your technical expertise you will also be required to perform physical activities such and moving assets and equipment on the plant floor. This may involve lifting and carrying medium to heavy objects.
To be successful in this role you should have a strong understanding of IT systems and be comfortable working with a variety of hardware and software applications.
Build and maintain strong relationships with site business partners acting as the face of IT
Contribute to sites Operating Committee efforts as appropriate
Enforce IT policy and educate team and plant on policy application
Develop and test Disaster Recovery plans.
Keep IT leadership appraised of issues business concerns and other significant events
Supervise site operations team including GSR agency and purchased service resources. Team size depends on site complexity and operating schedule.
Manage development of self and team including technical leadership skill development and goal setting and building team succession plans
Participate in cyber security initiatives including remediation of cyber issues
Requirements:
A willingness to learn and adapt to new technologies.
A strong desire to learn manufacturing operations and business practices from an IT perspective is required.
Broad business and manufacturing perspective is helpful. Understanding of computer-based tools computing infrastructure and interest in processes that support manufacturing is core.
A willingness to work in a high-pressure production environment and flexible working shift is a foundation in this space.
A willingness to learn and adapt to new technologies.
Strong written and verbal communication skills
Ability to multi-task; managing multipletasks
Work efficiently and effectively with diverse cross functional teams under stressful circumstances
Ability to communicate effectively with business users and ITprofessionalsincluding globally distributed teams.
Ability to drive to root cause and work to develop monitoring/preventative measures
Ability to quickly learn new technologies and applications and adjust to business needs
People Leadership Mentoring advising work assignments
The ability to adjust communications appropriately for the audience work with all levels of management and diverse work groups including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge.
Motivated self-starter
Identifying investigating & solving problems without supervision
Manufacturing experience ispreferred butnotrequired.
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.
This position is a leadership level 6.
For more information on salary and benefits click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
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Required Experience:
Manager
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