Benefits Specialist
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Job Location:
Stillwater, NY - USA
Hourly Salary:
$ 18 - 27
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Campus
OSU-Stillwater
Contact Name & Email
Amy Hoy
Work Schedule
Monday - Friday 8am - 5pm
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$18.00 - $27.00
Hourly
Special Instructions to Applicants
For full consideration please include a resume cover letter and contact information for three professional references.
About this Position
Position Summary
The OSU/A&M System Benefits Office is seeking an experienced benefits professional to serve as a lead within OSU/A&M Benefits with a primary focus on retirement and retiree programs. This role plays a key part in delivering highquality retirement and benefits services acting as a trusted resource for employees retirees and leadership across the System.
Key Responsibilities
- Serve as a subject matter expert and lead for retirement and retiree benefit programs supporting benefit and retirement administration across the OSU/A&M System.
- Act as a primary liaison between employees retirees internal partners and external vendors resolving escalated and complex benefit and retirement issues through thoughtful analysis and coordination.
- Investigate and identify root causes of escalated issues to ensure timely effective and sustainable resolutions.
- Provide guidance education and presentations at departmental and staff meetings enhancing awareness and understanding of benefits and retirement programs.
- Advise and counsel employees retirees and beneficiaries on retirement plan provisions eligibility requirements and coverage options.
- Manage retiree insurance and COBRA enrollment and billing processes ensuring compliance and accuracy.
- Support annual open enrollment activities and special projects related to benefits and retirement programs.
- Develop and oversee clear consistent and accurate written communications including needs assessments and followthrough to ensure effective messaging.
- Provide analytical support to leadership by reviewing internal and external reports identifying trends and contributing insights that inform retirement plan strategy and decisionmaking.
- Participate in analytical and businessfocused projects involving benefit and retirement data including the application of relevant business and statistical concepts.
- Maintain indepth knowledge of retirement regulations OSU/A&M policies and administrative procedures to ensure compliance and best practices.
Required Qualifications
- High School/GED (degree must be conferred on or before agreed upon start date)
High School/GED and at least five (5) years of progressively responsible experience in human resources or benefits administration. Additional post-secondary education beyond minimum education requirement may substitute for years of required experience.
- Skills Proficiencies and/or Knowledge:
Strong analytical and quantitative skills with a high level of attention to detail. Strong organizational skills ability to prioritize and work autonomously. Strong interpersonal customer service and public relations skills. Demonstrated critical thinking and problem-solving skills including the ability to assess complex situations and identify appropriate solutions. Effective presentation and communication skills. Ability to maintain confidentiality in all aspects of the job. Ability to manage multiple tasks and priorities in an environment with frequent interruptions. Ability to communicate interact and work effectively and cooperatively with individuals those diverse ethnic and educational backgrounds.
Preferred Qualifications
- BachelorsFive (5) or more years of progressively responsible experience in human resources or benefits administration with significant emphasis on retirement and retiree programs.
Five (5) or more years of progressively responsible experience in human resources or benefits administration with significant emphasis on retirement and retiree programs.
- Skills Proficiencies and/or Knowledge:Working knowledge of retirement regulations and compliance requirementsStrong understanding of benefits administration processes including enrollment billing eligibility and vendor coordination
Proven ability to research analyze and resolve complex or escalated benefit and retirement issues
Experience collaborating with external vendors and internal stakeholders to resolve cases and improve service delivery
Ability to interpret policies plan documents and regulations and clearly communicate them to diverse audiencesStrong written and verbal communication skills with experience delivering presentations or benefits education sessionsDemonstrated ability to exercise sound judgment discretion and confidentiality when advising employees retirees and beneficiaries
Required Experience:
IC
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
