Housing Officer

CRA Group Recruitment And Payroll Ltd

Job Location:

Rugby - UK

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

3-Month Contract with a Local Authority

Summary

This role is crucial in delivering comprehensive housing management functions for the Council directly impacting tenants and supporting the Councils housing objectives and priorities. As part of a multi-functional housing team you will ensure a seamless high-quality and customer-focused service.

Responsibilities

Provide housing management services for all tenants of the Councils general needs properties.
Offer advice assistance and information to tenants and the public through various communication methods emphasising customer care.
Collaborate with the Senior Housing Officer Housing Services Team Leader and other Council Officers to deliver housing services and address complaints or issues.
Support new tenants during their settling-in period including conducting a Settling in Visit within four weeks of their move.
Work with internal departments and external organizations to sustain tenancies through a multi-agency approach and individual support packages.

Requirements

Essential Experience: Previous experience in public-facing roles both in-person and via telephone with a diverse customer base.
Essential Qualifications: Progress towards full membership of the Chartered Institute of Housing or an equivalent qualification is desirable.

Additional Information

Working hours: 37 hours per week
On-site presence: 3 or 4 days per week
Payment: Bi-weekly
Basic DBS required

The role closes soon apply ASAP.

Required Skills:

The main responsibilities of the post are to provide all housing management functions of the Council as far as they affect tenants to achieve the Councils housing objectives and the priorities of the Council.

Required Education:

3-Month Contract with a Local AuthoritySummaryThis role is crucial in delivering comprehensive housing management functions for the Council directly impacting tenants and supporting the Councils housing objectives and priorities. As part of a multi-functional housing team you will ensure a seamless ...