Branch Manager Gobabis

Greg's Motor Spares

Job Location:

Gobabis Constituency - Namibia

Monthly Salary: Not Disclosed

Experience Required: 4-5years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Summary:

The Branch Manager - Gobabis plays a pivotal role in driving the operational success and customer satisfaction of the automotive branch within the Gobabis region. Reporting to the Regional Operations Manager this leadership position is responsible for overseeing all aspects of branch performance including sales service delivery team management and customer experience. The ideal candidate will be a proactive leader with a strong grasp of automotive industry dynamics a proven track record in managing high-performing teams and a deep commitment to operational excellence. This role ensures alignment with corporate goals while maintaining a customer-centric approach contributing significantly to the brands reputation and market presence in the region. The Branch Manager is instrumental in achieving sales targets optimizing branch efficiency and fostering a culture of accountability continuous improvement and exceptional service.

Responsibilities:

Lead and mentor a team of sales and service professionals to achieve individual and branch-wide performance goals.
Develop and execute branch strategies to meet and exceed sales service and profitability targets.
Oversee daily branch operations including staffing scheduling inventory management and workflow optimization.
Ensure compliance with company policies safety standards and industry regulations across all operations.
Deliver exceptional customer service by resolving complex customer issues promptly and effectively.
Maintain strong relationships with local customers dealers and stakeholders to enhance brand loyalty and market visibility.
Monitor key performance indicators (KPIs) and implement data-driven improvements to enhance operational efficiency.
Conduct regular team training sessions to reinforce product knowledge customer service standards and sales techniques.
Manage branch budget expenses and resource allocation to ensure financial accountability and sustainability.
Collaborate with regional and corporate teams to support marketing initiatives product launches and service campaigns.

Requirements

Requirements:

45 years of progressive experience in automotive sales service or branch management within a reputable dealership or automotive organization.
Proven leadership experience with a track record of building and leading high-performing teams.
Strong communication and interpersonal skills with the ability to engage effectively with customers staff and management.
Demonstrated operational and administrative skills including scheduling reporting and process improvement.
In-depth product knowledge of automotive vehicles accessories and after-sales services.
Exceptional problem-solving abilities with a results-oriented mindset and attention to detail.
Proficiency in CRM systems Microsoft Office Suite and other relevant business software.
Ability to work independently manage multiple priorities and thrive in a fast-paced customer-focused environment.
Valid drivers license and willingness to travel within the Gobabis region as required.

Summary:The Branch Manager - Gobabis plays a pivotal role in driving the operational success and customer satisfaction of the automotive branch within the Gobabis region. Reporting to the Regional Operations Manager this leadership position is responsible for overseeing all aspects of branch perform...

Summary:

Responsibilities:

Lead and mentor a team of sales and service professionals to achieve individual and branch-wide performance goals.
Develop and execute branch strategies to meet and exceed sales service and profitability targets.
Oversee daily branch operations including staffing scheduling inventory management and workflow optimization.
Ensure compliance with company policies safety standards and industry regulations across all operations.
Deliver exceptional customer service by resolving complex customer issues promptly and effectively.
Maintain strong relationships with local customers dealers and stakeholders to enhance brand loyalty and market visibility.
Monitor key performance indicators (KPIs) and implement data-driven improvements to enhance operational efficiency.
Conduct regular team training sessions to reinforce product knowledge customer service standards and sales techniques.
Manage branch budget expenses and resource allocation to ensure financial accountability and sustainability.
Collaborate with regional and corporate teams to support marketing initiatives product launches and service campaigns.

Requirements

Requirements:

45 years of progressive experience in automotive sales service or branch management within a reputable dealership or automotive organization.
Proven leadership experience with a track record of building and leading high-performing teams.
Strong communication and interpersonal skills with the ability to engage effectively with customers staff and management.
Demonstrated operational and administrative skills including scheduling reporting and process improvement.
In-depth product knowledge of automotive vehicles accessories and after-sales services.
Exceptional problem-solving abilities with a results-oriented mindset and attention to detail.
Proficiency in CRM systems Microsoft Office Suite and other relevant business software.
Ability to work independently manage multiple priorities and thrive in a fast-paced customer-focused environment.
Valid drivers license and willingness to travel within the Gobabis region as required.