Manager, Core Systems & Identity Operations
Share
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Manager Core Systems & Identity Operations
Requisition ID: req1333
Employment Type: Unclassified Regular Full-Time (URF)
Division: CORE Systems & Identity
Compensation: Depends on Qualification
Job Closing: 2/15/2026
Location: TRS Headquarters Building 2
1900 Aldrich Street
Austin Texas 78723
United States
WHO WE ARE:
The Information Technology (IT) Division lays the foundation for TRS to deliver excellent service experiences across the organization and with our members. We serve with purpose through mentorship and collaboration across a broad variety of teams unified by innovation to create technology and information solutions that have a positive impact on our members lives.
We invite you to join one of Austins Top Workplaces. TRS offers a best-in-class combination of technology and continuous learning opportunities to equip you to solve problems expand your knowledge and create impact for 1 in 20 Texans.
The Manager of CORE Systems & Identity Operations is responsible for providing direction and guidance to the CORE Systems & Identity staff. The incumbent will maintain the security and integrity of communication infrastructure systems and cybersecurity systems as defined in Section 117.001(2) of the Texas Business and Commerce Code; manage a team of professional Site Reliability and System Engineers while overseeing activities associated with a complex IT infrastructure environment; oversee the maintenance security and performance of CORE systems applications cloud software and identity management services; and plan coordinate and lead CORE systems projects initiatives and testing.
This position will proactively work with the CORE Systems & Identity team IT staff members of TRS executive and leadership team and agency employees.
WHAT WILL YOU DO
Systems & Identity Operations
Consults with the IT development teams on application design issues as they relate to performance.
Coordinates with other IT staff to maintain network security and to ensure a fully integrated information systems environment.
Directs the evaluation of various technologies and resources for acquisition and to identify strengths weaknesses and potential benefits to the agency.
Ensures adequate availability capacity and performance of agency Infrastructure.
Oversees the monitoring and metering of agency infrastructure to provide a solid high-performing computing foundation for enterprise systems and applications.
Participates in the change management process providing program oversite and process improvements as necessary.
Plans and coordinates the selection integration installation and maintenance of CORE Systems and Identity infrastructure including systems applications infrastructure services cloud and identity access and management services.
Provides delivery and oversite of key infrastructure components and applications including but not limited to Office365 Identify and Access Management Endpoint Infrastructure Security and various third-party application support.
Reviews and finalizes budget recommendations for areas of responsibility.
Supervises the maintenance of the operating system and security software utilized on the network including the User Provisioning and Identify and Access Management processes.
Supports the development maintenance and testing of the agencys disaster recovery plan.
Management
Assesses training needs of team members and arranges for and provides training coaching and technical assistance.
Ensures compliance with applicable federal state agency and department policies procedures rules and regulations.
Implements policies processes procedures automation and controls to consistently deliver high-quality service in a cost-effective manner.
Manages and enhances the processes for service management and delivery in collaboration with key stakeholders across IT and business units.
Manages the CORE Systems & Identity Operations staff developing a flexible proactive high-impact team including direct supervision performance evaluation and hiring staff.
Plans and prioritizes infrastructure projects and initiatives driving the evaluation deployment and management of forward-looking solutions to deliver automated scalable and reliable outcomes.
Provides direction monitors teamwork loads and work processes and takes corrective actions as needed to ensure that all CORE Systems & Identity are covered and productivity customer service and quality goals are met.
Provides training and technical assistance to agency staff on the maintenance and operation of hardware and software.
Responsible for operations and delivery of CORE Systems & Identity infrastructure services.
Utilizes the procurement process to purchase necessary software and hardware for the CORE infrastructure stack along with the procurement contract management and payable process.
Performs related work as assigned.
WHAT WILL YOU BRING
Required Education
Bachelors degree from an accredited college or university in computer science information technology or a closely related field.
High school diploma or equivalent and additional full-time experience in information systems telecommunications computer operations or related experience may be substituted on an equivalent year-for-year basis.
Required Experience
Must have the ability to maintain the security and integrity of communication infrastructure systems and cybersecurity systems as defined in Section 117.001(2) of the Texas Business and Commerce Code and:
Seven (7) years of full-time directly related progressively responsible experience in IT Infrastructure and Operations or related experience.
Three (3) years of experience coordinating leading or supervising the work of others required.
Experience may be concurrent.
A masters degree or doctoral degree in a closely related field may be substituted on an equivalent year-for-year basis.
Required Registration Certification or Licensure
None.
Preferred Qualifications
Experience implementing and/or managing one or more of the following: Microsoft Windows Server Active Directory Okta IAM Microsoft Office 365 Platform including Exchange and SharePoint Online Microsoft System Center Configuration Manager and/or Intune application management automation techniques and process improvement.
Experience leading large technology projects.
Knowledge Skills and Abilities
Knowledge of:
Microsoft M365 Windows Server and Active Directory.
Network diagnostic monitoring and alerting software and techniques.
Network protocols topologies hardware software architecture and integration services.
Practices principles and techniques of computer operations and identity management.
Skills in:
Analyzing problems and devising effective solutions.
Communicating complex technical information to people of varying technical backgrounds.
Managing organizing and motivating staff to meet productivity and quality goals and objectives.
Planning organizing and coordinating work assignments to effectively meet frequent and/or multiple deadlines; handling multiple tasks simultaneously; and managing conflicting priorities and demands.
Using a computer in a Windows environment with word processing spreadsheet and other business software.
Ability to:
Establish and maintain harmonious working relationships with co-workers agency staff and external contacts.
Solve complex problems that may have a long-term impact on a single employee group or department.
Understand employee and department operations and policies and how they interface with and guide the organization.
Work effectively in a professional team environment.
Military Occupational Specialty (MOS) Codes:
Veterans Reservists or Guardsmen with experience in the Military Occupational Specialty ( ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at with questions or for additional information.
To view all job vacancies visit or more information visit.
Required Experience:
Manager
Key Skills
- ABAP
- Information Technology Sales
- Investment Management
- Landscape
- Maintenance
- Clinical
