AI Engineer Agentic Automation
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Job Location:
San Mateo, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
As an AI Engineer - Agentic Automation you will partner with cross-functional teams to build implement and scale agentic AI processes that improve Sales and Marketing functions. You will evaluate emerging AI tools design solutions using Model Context Protocol write production-grade code and measure impact via meaningful business metrics. This role blends hands-on technical execution with strategic insight empowering you to shape how AI is adopted and scaled across the organization.
Please note: This is a hybrid role that will be based in San Mateo CA and requires an in-office presence three days per week (Tuesday - Thursday).
- Collaborate with Sales Marketing RevOps Product and Data teams to understand workflows inefficiencies and requirements.
- Design build and deploy agentic AI processes that automate tasks orchestrate multi-step workflows and augment human work.
- Evaluate and select AI frameworks tools and platforms for specific use cases running proofs-of-concept and recommending optimal solutions.
- Implement MCP servers and agent orchestration systems; write clean maintainable code (e.g. Python JavaScript) to productionize AI integrations.
- Integrate AI systems with CRM marketing automation analytics external publicly available data sources communities such as Reddit and operational platforms through APIs and pipelines.
- Define success metrics monitor performance and deliver impact reporting that ties AI initiatives to business outcomes (e.g. time savings conversion improvement revenue impact).
- Create documentation best practices and reusable templates to scale AI adoption within the company.
- Stay current with AI trends emerging agent frameworks and market-leading tools that can accelerate capability.
Qualifications :
- 3 years of professional experience in AI/ML engineering analytics engineering automation engineering software development or related technical roles.
- Understanding and having experience with business process automation
- Strong coding skills (Python JavaScript) and experience building or integrating software systems.
- Strong command of AI software engineering tools such as Cursor Google Antigravity or Claude Code.
- Deep understanding of modern context engineering ability to write debug and improve LLM prompts.
- Familiarity with agentic AI systems orchestration frameworks Model Context Protocol and RAG techniques. Also familiarity with the latest LLMs and their differences; a strong intuition for LLM limitations.
- Demonstrated experience evaluating selecting and deploying AI/automation tools and frameworks in business environments.
- Ability to work independently on technical problems and translate business needs into technical designs.
- Excellent communication skills; able to present complex technical solutions clearly to both technical and business audiences.
- Passion for AI and a strong desire to build solutions that deliver real business impact.
Preferred Qualifications - Experience integrating AI/automation with CRM systems (e.g. Salesforce) marketing automation platforms (e.g. Marketo) and other operational tools.
- Background in analytics data pipelines or data engineering.
- Demonstrated track record of defining and measuring business impact from AI or automation initiatives.
Additional Information :
Please note: This is a hybrid role that will be based in San Mateo CA and requires an in-office presence three days per week (Tuesday - Thursday).
This role is based in the San Francisco Bay Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background training work experience business needs and market demand. Therefore in some circumstances the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.
Compensation Package
$90900-$119280 USD Base Salary Bonus
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Continuous Integration
- APIs
- Automotive software
- Test Cases
- Electrical Engineering
- Junit
- Distributed Control Systems
- Testng
- Java
- Test Automation
- Programmable Logic Controllers
- Selenium
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
