Health Operations Consultant- FAH

POSITIONSUMMARY

Reporting directly to the Chief OperatingOfficer (COO) the Health Operations Consultant (HOC) serves as a key member ofthe Operations Team. This position provides support and guidance to designatedFirst Atlantic HealthCare (FAHC) facilities and Administrators responsible fordirecting day to day operations guided by the companys Mission Statement andValues.

FAHCs success rests on achieving its goals infour key areas. The incumbent will be responsible for supporting effectivestrategies that enable FAHC locations to meet or exceed their goals in the fourareas listed below:

Market Share Customer andEmployee Satisfaction

Quality and Compliance Profitability

ESSENTIALFUNCTIONS

Leadership: Leadership it has beensaid differs from management as Management is doing things right; Leadershipis doing the right things.

Leadership by the HOC will encompass thefollowing ideas:

Delegation

Simply saiduses critical thinking and professional judgment to assign:

(1) Theright task

(2) Underthe right circumstances

(3) To theright person(s) or team

(4) With theright directions and communication; and

(5) Underthe right supervision and evaluation.

Coaching - As coaching stylecommunicates a positive attitude and supports employees with their professionalgrowth and job performance improvement.

Empowering - Challenges others toprovide and assume leadership roles and shares power in planning anddecision-making.

Modeling

• Professional conduct that generates trust.
• Accepts responsibility for mistakes
• Insists on excellence (not perfection) andreinforces this excellence message by what they do not what they say.
• Adapts to change well and with a great attitude

Team Building

• Builds group cohesiveness and pride
• Recognizes and rewards individuals and teamaccomplishments and contributions
• Shares the limelight
• Manages conflict

Self-development

• Prepares for the future
• Has courage to identify shortcomings and is committedto self-improvement
• Manages personal stress in positive ways
• Maintains current regulatory knowledge for theoperation and licensing of nursing facilities and residential care facilities.

Communication: The Company emphasizes the importance of effective businesscommunication as a core competency. Therefore the HOC must be highly visibleat all levels within the workforce and will be expected to excel in writtenverbal and digital communication. The HOC is expected to provide an openintellectual atmosphere conducive to the stimulation and exchange of communications will serve to enthusiastically motivate the audience towardhigh performance.

The HOC may serve as an InterimAdministrator or Interim Director of Nursing as vacancies arise and ascredentials permit.

EDUCATIONALand OTHER REQUIREMENTS

The requirements listed below are representative of theknowledge skill and/or ability required.

• Bachelors Degree in a Health Care relatedfield Hospitality Management or Business required with Masters preferred.
• Current Multi-Level Administrators Licensepreferred.
• Valid drivers license and unencumbereddriving record required.
• Minimum of 5 years of progressive experiencein a senior leadership role specifically with budgetary/ financial andoperational responsibilities as well as multi-property supervision.
• Strong understanding of state and federalregulations for assisted living residential care skilled care and nursingfacilities.
• Solid working knowledge of businessdevelopment marketing strategic planning.
• Strong leadership coaching and mentoringskills.
• Strong critical thinking problem-solving andinterpersonal skills.
• Excellent human relations skills with abilityto effectively communicate with and motivate diverse workforce.
• Willingness and ability to travel 50% of thetime or more with overnight stays.