Opportunities Regional Manager

About Us

At Service Nova Scotia we impact every citizen business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Our vision is to be a recognized leader in service and public protection that delivers trusted accessible modern programs and contributes to Nova Scotia as a safe and desirable place to live work and do business.

TheAlcohol Gaming Fuel and Tobacco (AGFT) Division of Service Nova Scotia is the regulatory body charged with administering Part II of the Gaming Control Act parts of the Liquor Control Act and the Theatres and Amusements Act. AGFT issues approximately 13000 licenses annually and provides in-person service to approximately 3100 clients annually.

About Our Opportunity

Reporting to the Director of Investigation & Enforcement the Regional Manager is responsible for ensuring compliance with the Gaming Control Liquor Control Theatre & Amusements and the Smoke Free Places Acts and their associated Regulations.

Primary Accountabilities

• Scheduling investigations and inspections of premises and gaming devices reviewing business and financial records inventories preparing reports providing recommendations and actions to be taken and preparing disclosure packages for Hearings
• Scheduling and delivery of the Divisions services to an assigned region of the province providing advice and guidance to clients and compliance staff and responding to enquiries as they relate to regulatory compliance and adherence to the Acts and Regulations.
• Building a collaborative working relationship with the public licensees other compliance agencies police agencies and other levels of government
• Managing a staff of regulatory compliance officers who are situated in various territories of the province and ensuring that they are properly trained
• Traveling to the territories for consultation with compliance staff and monitoring and management of same is required.
• Managing office staff and daily activities in the Sydney office.

Qualifications and Experience

To be considered for this opportunity you have a university degree and substantial directly related experience including proven leadership experience developing and implementing strategies and supervising staff with compliance addition previous managerial experience is required. An equivalent combination of experience and/or training will be considered.

Further the candidate should demonstrate experience/expertise in the following:

• Compliance monitoring enforcement activities investigations and other challenging law enforcement roles
• Understanding and interpreting Legislation and Regulations
• Experience with identifying planning developing and implementing policies and procedures for both industry and staff development
• High degree of initiative and judgement with strong interpersonal/customer relations skills
• Strong communication skills (verbal and written) with the ability to effectively negotiate and make difficult decisions
• Some experience with human resource management activities including performance management.

Experience within the regulated areas of Liquor Gaming Theatres and Amusement would be considered an asset.

Leadership competencies required at this level of work are: Decisiveness Strategic Orientation Developing Others Team Leadership Self-Awareness and Personal Impact Effective Interactive Communication Partnering and Relationship Building and Intercultural and Diversity Proficiency.

We will assess the above qualifications and competencies using one or more of the following tools: written examination standardized tests oral presentations interview(s) and reference checks.

Equivalency

An equivalent combination of training education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here:Benefits for government employees.

Working Conditions

This position occasionally involves varied hours of shift work to include evenings nights and weekends to align with supervision of staff.

Additional Information

The successful candidate must maintain a Level Three security clearance. Must have a valid drivers license.

This is a TERM full-time position based in Sydney Nova Scotia with a projected end date of November 4 2026. Note that there is a good likelihood this will get extended.

What We Offer

• Career Development where you have access to career guidance tools resources and ongoing training for every stage of your career
• Engaging workplace: our Employees feel valued respected connected and tuned in we have forward-thinking policies and strategies
• Countless career paths
• A dynamic client-focused office environment where service excellence and teamwork are our focus