Center for Excellence in Teaching and Learning Administrative Assistant IIIProg & Operations Mgr

Current Employees: If you are currently employed at any of the Universities of Wisconsin log in to Workday to apply through the internal application process.

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Position

One full-time (1.0 FTE 40 hours per week) university staff position is available in the Center for Excellence in Teaching and Learning with an estimated start date of March 2 2026 or as soon as possible. The official title of this position is Administrative Assistant III with a working title of Program and Operations Manager (AD003 salary grade 18). This is an assignment expected to continue that requires a six-month probationary period. The expected hourly hiring salary will be $20/hour. Full UW-System benefits apply. This position reports to the Director of the Center for Excellence in Teaching and Learning. The positions working hours are 7:45 am - 4:30 pm.

The Program and OperationsManagerservesas a critical strategic partner in advancing the mission of the Center for Excellence in Teaching and Learning (CETL). This position provides leadership in administrative systems programmanagement and technology integration to ensure the successful delivery of high-impactinstructorprofessionaldevelopment initiativesand manager oversees day-to-dayofficeoperationsoptimizesworkflows and drives continuous improvement in processessupporting ongoing programming development.

Minimum Qualifications

• Knowledge skills and ability to create andmaintainorganizational systems related to record keeping and work processes.

• Effective interpersonal and written/oral communication skills to interact professionally with diverse groups and individuals both on and off-campus using a customer-service mindset.

• Strong analytical skills and efficient problem-solving skillswhile being adaptable in different situations.

• Experience managing unit budgetplanswithtimelyfinancial reporting.

• Strong attention todetailand ability to track details through designated time periods.

• Ability to work independently and prioritize tasks with limited guidance from a supervisor.

• Operational knowledge of Microsoft Office: Excel Word PowerPoint and the ability to learn new software.

• Be able to lift 20 lbs. for occasional furniture arrangement.

Preferred Qualifications

• Operational knowledge of Microsoft Teams and SharePoint and the ability to learn new software.

• Supervisory experience managing and delegating tasks.

• Prior experience withadditionalcomputer systems including various database experiencefinancial management(Workday) survey creation tools (Qualtrics)eformsolution (BPLogix) Student Information System (My BlugoldCampS) workshop registration application (Workday Learning) and Learning Management System (Canvas).

• Familiarity with UW-Eau Claire or other UW System campus administrative procedures.

Duties

Program Management

• Partner withthe CETL Director and theAssociate Directorto coordinate and execute faculty development programs that advance institutional teaching and learning priorities.

• Serve assuperuser and tech lead for Workday Learningforprogram creationprogrammanagement andofferingregistration;overseeing troubleshooting testing and updates about system enhancements.

• Manage all programlogistics including scheduling speaker engagement contract administration material preparationand coordinating on-site support through facilities IT technology catering services and travel arrangements.

• Create and execute marketing strategies to promote CETL programsleveragingdigital tools and communication channels to maximize instructor engagement.

• ManageallUniversitiesof Wisconsinsystemrequestscoordinatingprogramlogisticsand budget managementwith the Office of Professional and Instructional Development(OPID).

• Manage the Scholarship of Teaching and Learning grant process bymanaging all submissionformsassistingapplicantswithsubmissionlogistics administering awards and addressing inquiries to ensure clear communication andstrong support.

Operations Management

• Direct and oversee all financial operations including budget development and monitoring procurement reimbursements and contract management to ensure accuracy and complianceas the Cost Center Accounting Specialist in Workday.

• Manage and prioritize all incoming CETL communications while providing on-site program support including customer service and troubleshooting to ensuretimelyand effectiveassistancefor faculty and staff.

• Oversee office systems and resources and implement streamlined processes and digital tools to improve efficiency and service.

• Hire train and superviseCETLgraduate assistants delegating projectsand weekly work plansthat advance CETLs mission and operational goals.

• Collaborate to create and prioritize instructor resources as outreach materials through internal SharePointsites campus-wide communications andtargeted marketing strategies.

• Lead the development upkeep and enhancement of CETLspublicwebsite and internal platforms to ensure accessibility functionality andanengaginguser experience.

The Unit

The unit of the Center for Excellence in Teaching and Learning consists of six staff members who provide programming and assistance for faculty and staff to enhance their work as educators. The unit offers an inclusive space for faculty and staff to meet for professional growth. We focus on teaching learning and instructional technology. This unit works collaboratively with Learning and Technology Services to provide professional development focused on teaching and learning. and Eau Claire Community

UW-Eau Claire an institution of approximately 9000students and 1400 faculty and staff is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of sustainability leadership and innovation. To learn more about UWEC visit .

The City of Eau Claire situated at the confluence of the Chippewa and Eau Claire rivers is at the center of a metropolitan area of approximately 100000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails strong public schools a vibrant arts scene and local food culture and abundant recreational opportunities.

Application Procedure

Applications are submitted electronically. Please follow instructions found on the following website: Job ID # JR1000xxxx. Please be sure you have included the following in PDF format:

• Letter of application
• Resume
• Names and contact information for three references.

Please direct requests for additional information to: Avonlea Hanson

To ensure consideration completed applications must be received by January 26 2026. However screening may continue until the position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing except that the identity of the successful candidate will be released. See Wis. Stat. . 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire islimited the University Police want students faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus SecurityPolicy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime.

Key Job Responsibilities:

• Schedules logistics and secures resources for meetings conferences travel and work unit operations

• Serves as a primary point of contact for individuals and groups provides organizational information via phone in person and through other communication mediums

• Prepares and audits complex records edits documents and reviews work done by others

• Develops sends receives copies and distributes communications to the appropriate entities according to established policies and procedures

• Develops implements and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures

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INSTITUTIONAL OVERVIEW

UW-Eau Claire an institution of approximately 9000 students and 1200 faculty and staff is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity sustainability leadership and innovation. To learn more about UWEC visit .

The City of Eau Claire situated at the confluence of the Chippewa and Eau Claire rivers is at the center of a metropolitan area of approximately 100000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails strong public schools a vibrant arts scene and local food culture and abundant recreational opportunities.

ADDITIONAL INFORMATION

The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing except that the identity of the successful candidate will be released. SeeWis. Stat. . 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited the University Police want students faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. VisitCampus Security and Fire Report. Also visit ourCampus Security Authority(CSA) policy.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy disability status as a protected veteran or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds perspectives and skills and encourage all qualified individuals to apply.