ServiceNow Business Analyst

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

Join one of the largest independent IT and business consulting companies. With 90000 professionals we offer a comprehensive portfolio of capabilities ranging from strategic IT and business consulting systems integration IT service management business process management to intellectual property solutions.

What will you do

Work closely with business stakeholders to identify analyse and document requirements in ServiceNow;
Analyse existing processes identifying gaps and opportunities for improvement;
Recommend best practices to streamline incident problem change and asset management processes within ServiceNow;
Ensure alignment with ITIL framework and organizational policies;
Serve as a liaison between business users and ServiceNow development team;
5 years Hands-on experience in the Business Analyst role on the ServiceNow platform;
Good overall knowledge of the ServiceNow Platform;
Experienced in ITSM and CSM;
Fluent English;
Agility is needed SAFe knowledge is a plus.

What can you expect from us

A permanent job contract for a long term project;
Tech equipment SIM Card personal smartphone;
Health and Life Insurance;
Social events and team buildings;
The commitment of letting you grow with us and be rewarded accordingly;
A dynamic and young team that will be always there to support you;
Training in the latest technologies;
Coffee fruits snacks and a warm welcoming when you pass by the office.

Required Experience:

Overview:Join one of the largest independent IT and business consulting companies. With 90000 professionals we offer a comprehensive portfolio of capabilities ranging from strategic IT and business consulting systems integration IT service management business process management to intellectual prope...