Sales Coordinator
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Job Location:
Clearwater, SC - USA
Hourly Salary:
$ 20 - 26
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Additional Information: This hotel is owned and operated by an independent franchisee Princess K Investments. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
JOB SUMMARY:
The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater FL convenient to the beaches St Pete and Tampa. The Karol features 123 rooms and suites and features Katch Restaurant and Vantage Rooftop Bar along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriotts Tribute Portfolio.
The Sales Coordinator at The Karol Hotel will assist the sales team in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling and event detailing duties to small special groups and functions. This position requires prior experience with Marriott as well as Marriotts CI/TY and Lightspeed software.
PRIMARY RESPONSIBILITIES:
- Process and distribute event orders banquet checks revisions guarantees event reports group resumes and Daily Event Sheets for the Events Team.
- Answer phones for sales/catering staff. Respond to incoming inquiry calls and ensure all inquiries are dealt with accurately timely and in a professional manner.
- Qualify all new sales leads and enter in this information using sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
- Employees must always be attentive friendly helpful and courteous to all guests managers and fellow employees.
- Assist managers on creative projects including proposals direct mail pieces invitations flyers special events etc.
- Answer guest questions about property facilities/services (e.g. hours of operation rates and room types packages promotions entertainment restaurants special events).
- Maintain timely and effective paper flow and communication within department and to other departments.
- Work with Events Team on detailing upcoming functions as needed obtain guarantees confirm arrangements etc.
- Site inspections for the department as needed including meeting with walk-ins.
- Enters all group leads builds opportunities and quotes in CI/TY.
- Monitor/Ordering of office supplies and sales collateral to ensure we are always stocked with full banquet menus packets wedding packages collateral supplies and promotional items.
- Organize in-house deliveries amenities welcome letters transportation schedules etc. as needed.
- Perform other reasonable job duties as requested by the General Manager and Director of Sales.
HOSPITALITY/CONDUCT REQUIREMENTS:
Knowledgeable of and follow the companys mission statement and values. Understand who our guests are and how we service our guests demonstrate professionalism take ownership and ensure guest satisfaction. Advance Marriotts Art of Brilliant Hosting. Maintain high standards of personal appearance and grooming which include wearing the proper uniform. Always comply with Marriott and The Karol Hotel standards and regulations to encourage safe and efficient hotel operations.
POSITION REQUIREMENTS:
- Experience with Marriott CI/TY and Lightspeed software required.
- 1-3 years within the hospitality industry required.
- Two or four year degree from a college or university preferred or equivalent combination of education and experience.
- Strong computer skills including excellent knowledge of Word and Excel software programs.
- Perform job functions with attention to detail accuracy and speed to meet deadlines.
- Multi-task prioritize organize delegate work and follow through. Analyze and resolve problems.
- Must be able to work extended hours including weekends or evenings (occasionally).
WHATS IN IT FOR YOU:
- Medical Dental and Vision Insurance
- Paid Time Off
- 401(k) Plan Company Match
- Discounted Employee Meals
- Marriott Hotel discounts worldwide
- Career Growth We promote from within!
BENEFITS: Paid Time Off Holiday Pay Healthcare Dental Vision 401K Plan Match Discounted Employee Lunch. $20 - $26 per hour
This company is an equal opportunity employer.
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Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
