Engineering Program Manager 5

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

The Adobe Digital Experience (DX) Cloud Adobe Experience Platform (AEP) & Applications (Apps) Portfolio seeks a Program Management Leader for the Forward Deployed Engineer Program - a team of technically adept engineers and problem-solvers who work directly with customers to deploy our platforms operationalize critical workflows and deliver measurable outcomes.

You will partner with the Engineering Leader to build and scale the FDE operating model ensuring our teams are positioned to solve our customers hardest problems. This is a highly cross-functional leadership role that blends program strategy technical depth operational excellence and direct customer mission impact.

You will partner closely with Engineering Product Customer Success Support and Field leadership to ensure FDE engagements consistently deliver value accelerate adoption and surface product opportunities grounded in real-world use.

What Youll Do

Lead and Evolve the FDE Program

• Develop a clear long-term strategy for the FDE Program that strengthens our ability to operate in ambiguous critical environments.
• Define the engagement lifecyclefrom intake and scoping through field deployment measurement of impact and long-term sustainment.
• Build and refine the FDE operating model including deployment patterns staffing frameworks leveling onboarding and technical training.

Drive Execution Across Complex High-Stakes Engagements

• Oversee the execution of multi-phase engineering deployments that require navigating complex data architecture and integration challenges.
• Provide strategic oversight for engagements where FDEs are embedding directly with customer teams to design build and operationalize solutions.
• Partner with field leadership to ensure FDE support aligns to account strategy mission outcomes and renewal readiness.

Own Customer Outcomes

• Serve as an executive escalation point for high-visibility implementations resolving obstacles that require cross-org coordination or executive alignment.
• Ensure every FDE engagement drives measurable valueaccelerated adoption operational efficiencies reduced risk or transformation of customer workflows.
• Lead executive communications around program status risks and customer mission impact.

Bridge Engineering Product and Real-World Deployment

• Partner with Product & Engineering leadership to bring deployment insightsfeature gaps blueprint needs scaling patternsinto roadmap prioritization.
• Establish systematic feedback loops between FDEs and engineering teams so product decisions reflect real-world customer conditions.
• Ensure the FDE program becomes a central mechanism for validating new features patterns and architectural guidelines.

Establish Operational Rigor & Cross-Functional Governance

• Own the operational cadence for the FDE program: quarterly planning capacity forecasting hiring plans budget management.
• Lead risk governance ensuring issues are surfaced early resourced correctly and resolved with clarity and accountability.
• Build a global strategy for scaling the program across geographies to support strategic accounts worldwide.

What Were Looking For

Required

• 1015 years of program leadership experience in technical engineering or customer-deployed environments.
• Experience leading technical deployment programs that involve solution architecture and field engineering.
• Demonstrated ability to ship complex products or solutions in ambiguous high-pressure environments with incomplete information.
• Strong command of enterprise architectures cloud platforms data pipelines integrations and multi-product ecosystems.
• Ability to navigate deeply technical conversations and facilitate alignment between engineering teams and non-technical customer executives.
• Track record of owning outcomes end-to-end not just managing tasks or milestones.
• Superb written/verbal executive communication skills especially under uncertainty or customer concern.
• Bachelors/ Masters degree or equivalent experience in a technical field or commensurate work experience.

Preferred

• Background in Forward Deployed Engineering Solution Architecture TPM leadership or technical field organizations.
• Director level experience
• Experience working with complex distributed systems or highly regulated industries (e.g. finance public sector retail healthcare).
• Experience building programs from the ground up or leading transformation of engineering deployment models.

Success Measures (First 1218 Months)

• A fully operational scalable FDE program that supports multiple regions and strategic accounts.
• Clear intake scoping deployment and transition models that reduce ambiguity and accelerate customer outcomes.
• Strong trusted relationships with Engineering Product and Field leadership.
• FDE engagements consistently delivering measurable customer value and accelerating adoption.
• Recognized by executives as a strategic high-leverage program for customer success and product improvement.

Why This Role Matters

Forward Deployed Engineering is the bridge between our most advanced technology and our customers most critical problems. This role is based in San Jose and requires the candidate to be in office 4 or 5 days of the week and shapes how rapidly and effectively customers achieve value from our platformand how quickly our engineering teams learn from the real world. You will build the program that powers some of our most impactful customer outcomes.

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $$269900 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Internal Opportunities

Creativity curiosity and constant learning are celebrated aspects of your career growth journey. Were glad that youre pursuing a new opportunity at Adobe!

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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