Senior Revenue Operations Manager (Mid-Market Segment)

We areseekinga highly motivated and data-drivenSenior Revenue Operations Managerto support the strategic growth of ourMid-Market / Platformsegments consisting of both new business and upsell/retention motions.

This role serves as an essential partner to sales leadership and cross-functional stakeholders andis responsible forbuilding scalableRevOpsfoundations delivering actionable insights and ensuring alignment across go-to-market functions.

The ideal candidate thrives in abuilder environment brings experience supportingcomplex sales motions and can translate ambiguity into clear repeatable operating models whileleveragingautomation and AI to increase productivity and impact.

Responsibilities

• Own the end-to-end customer journey aligning teams processes technology data and reporting across the spectrum
• Lead as well as support the evolution of processes and GTM strategy in collaboration with business unit leadership
• Provide day-to-day support to sales leaders and managers with tools data and processes to enable rep productivity and segment growth
• Enable data-driven decisions by enhancing visibility into funnel metrics customer health and retention
• Align GTM teams around shared processes KPIs and systems to improve operational leverage
• Build andmaintainaccurateand actionable sales reports and dashboards using Salesforce and Sigma (or similar BI tools)
• Analyze sales performance data toidentifytrends and recommend actionable insights for driving growth and efficiency
• Support regular operating cadences including weekly forecasts pipeline reviews and monthly/quarterly business reviews
• Partner with Sales Managers to drive adoption of reporting tools systems and standardized processes
• Assistin quota setting capacity planning and monitoring key sales performance metrics
• Collaborate cross-functionally to support strategic initiatives and ad hoc projects
• Leverage automation and AI whereappropriate toreduce manual effort and shift focus toward higher-value strategic work

Qualifications

• Demonstrated experience building Revenue Operations foundations from scratch including processes reporting forecasting and system alignment
• Demonstrated experience leading cross-functional transformation involving partners such as Sales Enablement Finance and Marketing Operations
• 7 years of experience in Revenue Operations Sales Operations or a closely related GTM operations role supporting complex B2B sales motions
• Demonstrated success supporting complex sales motions utilizing MEDDPICC ora similar salesmethodology
• Experience supporting both new business and upsell/retention motions
• Strong analytical skills with a deep understanding of sales metrics and customer journey dynamics
• Proven ability to take high-level direction and convert it into streamlined scalable system and processbuilds
• Advancedproficiencywith Salesforce; experience with Sigma Power BI Tableau or similar analytics tools
• Highproficiencyin Excel including pivot tables advanced formulas and data visualization
• Strong communicationskills with the ability to distill complex information into clear actionable insights
• Highly organized adaptable and able to manage multiple projects in a fast-paced evolving environment
• Curiosity and applied experience using AI or automation to increase productivity and operational leverage
• A collaborative growth-minded team player eager to learn and contribute across functions
• Bachelors Degree

Nextiva DNA (Core Competencies)

Nextivas most successful team members share common traits and behaviors:

• Drives Results:Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations challenge the status quo and ask what can be done differently. They lead and drive change celebrating success to build more success.
• Critical Thinker: Understands the why and identifies key drivers learning from the past. They are fact-based and data-driven forward-thinking and see problems a few steps ahead. They provide options recommendations and actions understanding risks and dependencies.
• Right Attitude: They are team-oriented collaborative competitive and hate losing. They are resilient able to bounce back from setbacks zoom in and out and get in the trenches to help solve important problems. They cultivate a culture of service learning support and respect caring for customers and teams.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.

Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.

The expected hiring range is $100000 - $160000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

• Health -Multiple health plan options to suit your needs including medical dental vision and telemedicine coverage
• Insurance - Life disability and supplemental indemnity plans
• Work-Life Balance -Flexible Time Off (FTO) for salaried employees PTO for hourly employees Paid Sick Time (PST) paid parental bonding leave and paid holidays
• Financial Security -401(k) with company match Health Savings Accounts with company contributions Dependent Care FSA
• Wellness -Employee Assistance Program and comprehensive wellness initiatives
• Growth -Access to ongoing learning and development opportunities and career advancement

At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

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