Customer Service Liaison
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Swift7 Consultants is seeking a dedicated Customer Service Liaison to act as a key point of contact between clients and internal teams. This role is essential in ensuring clear communication efficient issue resolution and a positive client experience. The ideal candidate is organized detail-oriented and committed to delivering exceptional service in a fast-paced professional setting.
Responsibilities
Serve as a primary liaison between clients and internal departments
Manage and respond to client inquiries in a timely and professional manner
Coordinate information flow to ensure accurate and efficient service delivery
Maintain detailed records of client interactions and follow-ups
Support internal teams by relaying client needs feedback and updates
Assist in resolving service-related concerns while maintaining strong client relationships
Contribute to ongoing process improvements to enhance customer satisfaction
Qualifications :
Strong verbal and written communication skills
Ability to manage multiple tasks and priorities effectively
Professional demeanor with a client-oriented mindset
Strong organizational and problem-solving abilities
Attention to detail and accuracy in documentation
Ability to work independently as well as collaboratively within a team
Proficiency with standard office and communication tools
Additional Information :
Competitive salary ($42000 $46000 annually)
Opportunities for professional growth and internal advancement
Structured training and skill development
Supportive and collaborative team environment
Stable full-time position
Exposure to client relations and operational processes
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
