Spa & Wellness Manager
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Job Location:
Noosa Heads - Australia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Spa & Wellness Manager is responsible for curating leading and delivering an exceptional holistic spa and wellness experience aligned with the resorts luxury positioning and brand values. This role oversees spa operations and supports wellness suites movement mindfulness guest programs and practitioner teams - ensuring seamless integration operational excellence and elevated guest satisfaction.
The Spa & Wellness Manager reports directly to the Spa & Wellness Director and oversees day-to-day operations. They are both an industry leader and a hands-on ambassador for wellbeing responsible for innovation team culture and revenue performance.
Key Responsibilities:
Lead and deliver exceptional luxury-led spa & wellness experiences including retreats workshops and personalised guest journeys
Oversee day-to-day spa and wellness operations ensuring premium standards of presentation safety compliance and facility maintenance
Collaborate cross-departmentally to integrate wellness seamlessly into the overall guest experience
Recruit train and lead a high-performing Spa & Wellness team fostering a culture of professionalism care and continuous improvement
Manage treatment menus scheduling utilisation budgets payroll and cost controls to drive commercial performance
Drive revenue growth through optimised treatments retail packages partnerships and targeted wellness offerings
Uphold and evolve the resorts wellness brand while ensuring full compliance with health safety and regulatory requirements
Qualifications :
- Minimum of 2 years spa management experience ideally within a luxury or premium international hotel environment
Diploma in Beauty Therapy and/or Massage Therapy
Health Science background or related discipline
Proven ability to drive operational excellence optimize performance and implement effective business strategies aligned with Accor brand standards
Strong leadership and coaching capabilities with a hands-on collaborative approach that embodies Accors Heartist values
Excellent commercial acumen with the ability to analyze performance metrics manage budgets and make sound data-driven decisions
A genuine passion for luxury hospitality wellness innovation and delivering memorable personalized guest experiences
High personal integrity adaptability and flexibility to work a 7-day rotating roster as operationally required
Additional Information :
30% discount on food and beverage at Accor properties worldwide
Generous accommodation discounts across 4500 properties in over 110 countries
Career mobility across Accors global brand portfolio
Ongoing training and professional development opportunities
A strong commitment to diversity and inclusion with a focus on promoting diverse talent
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
