About Drip Capital
We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital were
redefining the future of trade finance and facilitation empowering small and medium-sized
enterprises (SMEs) to scale internationally with ease.
With the global SME trade market exceeding $5 trillion our mission is to provide businesses in
emerging markets with seamless access to capitaleliminating red tape and outdated processes. By
leveraging cutting-edge technology we make trade finance fast efficient and hassle-free. Beyond
financing we simplify trade and sourcing helping SMEs navigate global markets effortlessly.
Headquartered in Palo Alto California with offices in India Drip Capital is strategically positioned to
meet the evolving needs of SMEs in emerging markets.
Backed by top investorsincluding Accel Peak XV Wing VC Sequoia India Y Combinator GMO SMBC
Japan Barclays and IFCDrip has facilitated over $7 billion in trade across 10000 buyers and sellers.
As we continue to grow we remain committed to transforming global trade for SMEs worldwide.
Role Overview:
The Import Operations Executive will be responsible for managing end-to-end import operations
ensuring timely customs clearance regulatory compliance cost optimization and seamless coordination
with multiple stakeholders to support uninterrupted domestic sales operations.
Key Responsibilities:
Manage end-to-end import operations including shipment planning tracking and customs
clearance to ensure uninterrupted supply for domestic sales.
Handle high-volume and high-value import documentation such as invoices packing lists BL/AWB
COO insurance and regulatory certificates with high accuracy.
Ensure compliance with customs regulations DGFT requirements and other applicable import laws
to mitigate duty and compliance risks.
Monitor and control risks related to customs duty demurrage detention delays and pilferage.
Coordinate with customs brokers freight forwarders shipping lines warehouses overseas
suppliers and internal teams (finance sales planning).
Negotiate with CHAs freight forwarders and shipping lines to achieve cost savings through
optimized freight rates reduced demurrage/detention and faster clearance.
Track shipment timelines proactively and resolve operational issues to avoid delays and additional
costs.
Prepare and maintain import MIS cost reports and documentation records for audits and
management review.
Support process improvements to enhance clearance speed cost efficiency and compliance
accuracy.
Required Qualifications:
Bachelors degree in commerce Logistics Supply Chain Management or a related field.
2-3 years of experience in import operations customs clearance or international logistics.
Strong knowledge of import documentation customs procedures HS classification and duty
structures.
Experience managing high-value shipments with exposure to cost and risk control.
Proven ability to coordinate with multiple external and internal stakeholders.
Strong negotiation skills for freight clearance and logistics cost optimization.
High attention to detail with strong compliance and risk-management orientation.
Good communication skills and ability to work under pressure in a fast-paced environment.
Working knowledge of ERP/SAP or logistics management systems preferred.
Why Join Us
Be part of a rapidly growing fintech company revolutionizing trade finance and empowering global
SMEs
Lead a high-impact team with the opportunity to shape the future of collections and risk servicing
Competitive compensation benefits and a collaborative work environment
Drive innovation in the collections function contributing directly to the company's growth and
success
Required Experience:
IC
Work At Drip/c Drip uses technology to re-engineer the core of international trade finance. Our mission is to enable growing companies in all corners of the world finance their cross-border trade at the click of a button. We have a team of highly skilled individuals across San Francis ... View more