Senior Manager Accounts Receivable

For decades DTN has been the silent force behind some of the worlds most critical industrieshelping businesses navigate complexity uncertainty and risk with smarter faster decisions. From agriculture to energy to weather intelligence our proprietary Operational Decisioning Platform transforms raw data into decision-grade insightsenabling companies to optimize supply chains ensure market stability and safeguard infrastructure against disruption. We dont follow trendswe set the standard for precision trust and operational impact.

Job Description:

We have an exciting opportunity at DTN within our finance team! We are seeking a proactive and experienced Accounts Receivable (AR) Senior Manager to lead and oversee all aspects of the accounts receivable function globally. The successful candidate will ensure timely and accurate billing manage collections resolve customer disputes and oversee customer billing communications. This role is pivotal in optimizing cash flow minimizing risk and ensuring the highest standards of customer satisfaction and operational efficiency.

Key Responsibilities:

Billing Management

• Oversee the Global AR billing process to ensure timely and accurate invoicing in compliance with contracts agreements and company policies.

• Collaborate with cross-functional teams (e.g. sales CX contract management and legal) to resolve any discrepancies in billing terms or client agreements.

• Monitor and optimize billing system tools for improved efficiency and accuracy.

Collections Management

• Develop and implement a strategic collections process to achieve cash flow and DSO (Days Sales Outstanding) targets.

• Monitor aging reports and proactively address overdue accounts to minimize bad debt.

• Work closely with the collections team to handle escalated accounts and ensure prompt payments from customers.

Customer Dispute Resolution

• Investigate and resolve customer disputes related to billing or payments ensuring a resolution in a timely and customer-centric manner.

• Partner with customer success sales and legal teams to address recurring issues and implement process improvements.

Customer Billing Calls Management

• Oversee customer billing communications ensuring professional clear and consistent messaging to maintain strong customer relationships.

• Lead and support the team in handling complex customer billing inquiries providing timely responses and resolutions.

Team Leadership

• Manage and mentor the AR team fostering a culture of accountability collaboration and continuous improvement.

• Set clear goals measure performance and provide feedback to team members to ensure high levels of productivity and morale.

• Identify training needs and provide development opportunities to build team expertise.

Reporting and Analysis

• Provide regular AR performance reports including metrics such as collections DSO aging and dispute resolution rates.

• Collaborate with FP&A to forecast collections and assess the financial impact of receivables on cash flow.

• Drive data-driven decision-making through insightful analysis of AR trends and key issues.

Compliance and Process Improvement

• Ensure compliance with all relevant accounting standards regulations and company policies.

• Continuously review and enhance AR processes systems and workflows to improve efficiency and reduce errors.

• Lead or contribute to automation projects to optimize AR operations.

What you will bring to the role:

• Experience in accounts receivable or finance roles

• Strong knowledge of AR processes billing systems and collections best practices.

• Experience in dispute resolution and customer communication.

• Proficiency in ERP systems (e.g. NetSuite SAP Oracle) and reporting tools (e.g. Power BI Tableau).

• Strong analytical skills with the ability to interpret financial data and identify actionable insights.

• Excellent communication negotiation and conflict resolution skills.

• Proven track record of leading mentoring and developing high-performing teams.

• Results-driven with a focus on achieving AR targets such as collections DSO and cash flow.

• Exceptional problem-solving and decision-making skills.

• High attention to detail and commitment to accuracy.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong interpersonal skills and the ability to build relationships across departments and with customers.

What you can expect from DTN:

• Competitive Salary

• Unlimited PTO

• Flexible working hours

• Remote work model (position dependent)

• Competitive Medical Dental and Vision Insurance Plans

• 6% 401K matching

• Unlimited access to 13k courses via learning platform to support employee career advancement

• Employee Assistance Program (EAP)

The targeted hiring base pay range for this position is between $93750 and $125000 USD. DTN is a pay for performance organization which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors including but not limited to: prior work experience training/education transferable skills business needs internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits.

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About DTN:

DTN is a global data and technology company helping operational leaders in energy agriculture and weather-driven industries make faster smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insightsempowering customers to expand their margins accelerate growth and outpace risk. With more than 1200 employees globally DTN serves the companies that feed fuel and protect the world.

At DTN we value clarity trust and action. Were a team of problem-solvers outcome-drivers and industry nerds who believe that precision matters and that mission is at the core of what we do.

• Trust Built: We earn it. We keep it. We protect it. Our neutrality precision and integrity are non-negotiable.

• Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act.

• Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals fields flight paths and forecasts.

• Future-Forward: We see whats coming- and were ready. We help customers lead through change with smarter decisioning.

Recruitment Fraud Notice:

DTN is aware of incidents where external parties have impersonated our organization issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @ email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process.

If you receive a suspicious message or offer claiming to be from DTN please do not engage. Contact our Talent Acquisition team at to verify the legitimacy of any any fraudulent messaging as phishing or spam.

DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds including minorities women veterans and individuals with disabilities.