Accounts Receivable Supervisor

Element has an opportunity for a Supervisor of Accounts Receivables/Collections to join our growing team. This position is responsible for overseeing the collections process ensuring timely and accurate collection of outstanding invoices and managing a team of collections specialists. This role requires strong leadership skills excellent communication abilities and a thorough understanding of accounts receivable processes.

This is a hybrid role: 3 days in our Blue Ash location & 2 days remote

• Supervise and lead the collections team providing guidance training and performance evaluations.
• Develop and implement effective collections strategies to minimize outstanding receivables and reduce bad debt.
• Monitor and analyze accounts receivable aging reports identifying and addressing delinquent accounts.
• Collaborate with the sales and customer service teams to resolve billing disputes and improve customer satisfaction.
• Ensure compliance with company policies and relevant regulations in all collections activities.
• Prepare and present regular reports on collections performance and key metrics to senior management.
• Assist in the development and implementation of accounts receivable policies and procedures.
• Handle escalated collection issues and negotiate payment plans with customers as needed.
• Maintain accurate and up-to-date records of all collection activities and communications.

• Bachelors degree in Accounting Finance Business Administration or a related field.
• Minimum of 5 years of experience in accounts receivable and collections with at least 2 years in a supervisory role.
• Strong knowledge of accounts receivable processes and best practices.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in accounting software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Ability to work independently and handle multiple tasks in a fast-paced environment.

Preferred Qualifications:

• Experience with ERP systems (e.g. D365 AX NAV
• Certification in credit and collections (e.g. CCE CICP).

At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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